Connect Jitbit Helpdesk to Paradym

Both apps 31Jitbit Helpdesk 20Paradym 11

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

• Action
  Create Issuance Offer

  Creates a OpenID4VC issuance offer for the selected credentials.

• Action
  Create Verification Request

  Creates a OpenID4VC verification request for the selected presentation template.

• Action
  Get Issuance Session

  Retrieve a single OpenID4VC issuance session by ID, including its status.

• Action
  Get Verification Result

  Retrieves presented data attributes from OpenID4VC verification session by its id.

• Action
  List DIDs

  List the decentralized identifiers (DIDs) belonging to a wallet.

• Action
  List Issuance Sessions

  List OpenID4VC issuance sessions for a wallet.

• Action
  List Issued Credentials

  List credentials that have been issued from a wallet.

• Action
  List Verification Sessions

  List OpenID4VC verification sessions for a wallet.

• Action
  List Wallets

  List all wallets in the Paradym account.

• Action
  Revoke credentials

  Batch revoke previously issued credentials.

• Action
  Update Wallet

  Update an existing wallet's settings.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.