Connect Jitbit Helpdesk and Nomod

Both apps 62Jitbit Helpdesk 20Nomod 42

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

• Trigger
  Charge Refund

  Triggers when a charge is fully refunded.

• Trigger
  In-Person Paid

  Triggers when an in-person (tap or card) charge is paid.

• Trigger
  Invoice Overdue

  Triggers when an invoice becomes overdue.

• Trigger
  Invoice Paid

  Triggers when an invoice is paid.

• Trigger
  Link Paid

  Triggers when a payment link is paid.

• Trigger
  New Customer

  Triggers when a new customer is added in Nomod.

• Trigger
  New Invoice

  Triggers when a new invoice is created.

• Trigger
  New Link

  Triggers when a new payment link is created.

• Trigger
  Payment Failed

  Triggers when a charge fails.

• Trigger
  Team Member Joins

  Triggers when a new team member is added.

• Action
  Cancel Invoice

  Cancels an unpaid invoice.

• Action
  Create Checkout

  Creates a hosted checkout session and returns the URL to send the buyer to.

• Action
  Create Customer

  Creates a customer (contact) in your Nomod account.

• Action
  Create Invoice

  Creates an invoice for a Nomod customer with one line item and returns its payment URL.

• Action
  Create Link

  Creates a payment link with one item and returns its shareable URL.

• Action
  Create Team Member

  Invites a new team member to your Nomod business.

• Action
  Delete Checkout

  Deletes an unpaid checkout session.

• Action
  Delete Link

  Archives a payment link so it can no longer be paid.

• Action
  Disable Link

  Disables a payment link.

• Action
  Enable Link

  Re-enables a disabled payment link.

• Action
  Find Charge

  Finds the first charge matching a search.

• Action
  Find Customer

  Finds the first customer matching an email or search text.

• Action
  Find Invoice

  Finds the first invoice matching an invoice number or search text.

• Action
  Find Link

  Finds the first payment link matching a reference ID or search text.

• Action
  Get Charge

  Returns one charge by its ID.

• Action
  Get Checkout

  Returns one checkout session by its ID.

• Action
  Get Customer

  Returns one customer by its ID.

• Action
  Get Invoice

  Returns one invoice by its ID.

• Action
  Get Link

  Returns one payment link by its ID.

• Action
  Get Team Member

  Returns one team member by their ID.

• Action
  List Charges

  Returns a page of charges, optionally filtered.

• Action
  List Countries

  Returns the countries Nomod supports, with their IDs.

• Action
  List Currencies

  Returns the currencies Nomod supports.

• Action
  List Customers

  Returns a page of customers, optionally filtered.

• Action
  List Invoices

  Returns a page of invoices, optionally filtered.

• Action
  List Links

  Returns a page of payment links, optionally filtered.

• Action
  List Provinces

  Returns the provinces of a country, with their IDs.

• Action
  List Team Members

  Returns every team member in your Nomod business.

• Action
  Refund Charge

  Refunds all or part of a paid charge.

• Action
  Refund Checkout

  Refunds all or part of a paid checkout.

• Action
  Update Invoice Title

  Renames an invoice.

• Action
  Update Link Title

  Renames a payment link.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.