Integration
Connect Jitbit Helpdesk to Neon Api Keys
When New Ticket fires in Jitbit Helpdesk, your agent runs Add project in Neon Api Keys. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Jitbit Helpdesk and Neon Api Keys to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Jitbit Helpdesk can start in Neon Api Keys
When New Ticket in Jitbit Helpdesk
then Add project in Neon Api Keys
When New Ticket in Jitbit Helpdesk
then Update project in Neon Api Keys
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Jitbit Helpdesk and Neon Api Keys
Triggers and actions 1 trigger · 32 actions
Trigger
New TicketTriggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.
Action
Add articleCreates a new knowledge base article in a category.
Action
Add assetCreates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.
Action
Add companyCreates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.
Action
Add tag to ticketAdds a tag to a ticket. The tag is created if it does not already exist.
Action
Add time spentLogs a time spent entry on a ticket under the connected user. Requires technician permissions.
Action
Create New ReplyPosts a new reply (comment) to an existing helpdesk ticket.
Action
Create TicketCreates a new helpdesk ticket in a category, with a subject, body and priority.
Action
Create UserCreates a new helpdesk user. Requires administrator permissions.
Action
Find TicketSearches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.
Action
Find UserFinds a helpdesk user by their email address and returns their profile.
Action
Get ArticleReturns a knowledge base article with its full content, category, tags and attachments.
Action
Get ticketReturns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.
Action
List CompaniesReturns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.
Action
List Ticket CommentsReturns all comments (replies) posted on a Jitbit Helpdesk ticket.
Action
List ticketsReturns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.
Action
List Time Spent EntriesReturns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.
Action
Update companyUpdates a company's name, notes and email domains in Jitbit Helpdesk.
Action
Update ticketUpdates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.
Action
Update userUpdates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.
Action
Add API keyCreates a new personal Neon API key and returns its token.
Action
Add branchCreates a branch in a Neon project. By default the branch is forked from the project's default branch with no compute, and Neon generates its name.
Action
Add compute endpointCreates a compute endpoint (a Neon compute instance) on a branch of a Neon project. A branch can have one read-write compute and any number of read-only computes.
Action
Add databaseCreates a Postgres database in a branch of a Neon project.
Action
Add projectCreates a new Neon Postgres project, including its default branch, database, role and compute, and returns the project along with its connection details.
Action
Add roleCreates a Postgres role in the specified Neon project branch.
Action
Delete API keyRevokes (permanently deletes) a Neon API key. This cannot be undone.
Action
Delete branchDeletes a branch from a Neon project. Compute endpoints on the branch go idle and existing connections are dropped.
Action
Delete databaseDeletes the specified database from a branch of a Neon project.
Action
Delete projectDeletes a Neon project along with all of its branches, databases, roles and compute endpoints. Deleted projects can be recovered within 7 days.
Action
List API keysLists the API keys for your Neon account. Key tokens are not returned.
Action
List projectsList all Neon projects owned by the account.
Action
Update projectUpdates an existing Neon project by ID: its name, history retention period, project settings (quotas, IP allowlist, maintenance window, and more) and default compute settings.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Jitbit Helpdesk and Neon Api Keys, answered
What can start an automation from Jitbit Helpdesk?
Any of Jitbit Helpdesk's 1 trigger in the catalog, including New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Neon Api Keys when something happens in Jitbit Helpdesk?
Any of Neon Api Keys's 13 actions, including Update project, Add API key, Add branch and Add compute endpoint. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Neon Api Keys to Jitbit Helpdesk?
Neon Api Keys has no triggers in the catalog today, so automations start in Jitbit Helpdesk. If you need the other direction, ask: your agent reads Neon Api Keys's API documentation and adds it.
Do I have to build a connector for Jitbit Helpdesk or Neon Api Keys?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Jitbit Helpdesk and Neon Api Keys without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.