Connect Jitbit Helpdesk to Meraki

Both apps 32Jitbit Helpdesk 20Meraki 12

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

• Action
  Add network

  Creates a new network in a Meraki organization and returns the created network.

• Action
  Add organization admin

  Creates a new dashboard administrator in a Meraki organization with the chosen organization, tag and network access.

• Action
  Add VLAN

  Adds a VLAN to a Meraki network's security appliance, with optional subnet, DHCP and IPv6 settings.

• Action
  Delete network

  Deletes a Meraki network.

• Action
  Get network

  Returns a Meraki network's details, including its name, organization, product types, time zone, tags and notes.

• Action
  List networks

  Returns the networks you have access to in a Meraki organization, optionally filtered by tag, product type or config template.

• Action
  List organization admins

  Returns the dashboard administrators in a Meraki organization, optionally limited to admins with access to specific networks.

• Action
  List organizations

  Returns the Meraki organizations the connected account has privileges on.

• Action
  List SSIDs

  Returns the wireless (MR) SSIDs configured in a Meraki network, with each SSID's name, number, enabled state and security settings.

• Action
  List VLANs

  Returns the VLANs configured on a Meraki security appliance network.

• Action
  Update network

  Updates a network's name, timezone, tags, enrollment string or notes.

• Action
  Update SSID

  Updates the settings of a wireless SSID (name, authentication, encryption, VLAN, bandwidth and more) on a Meraki network and returns the updated SSID.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.