Connect Jitbit Helpdesk to Mapbox

Both apps 28Jitbit Helpdesk 20Mapbox 8

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

• Action
  Geocode address

  Converts an address or place text into geographic coordinates using the Mapbox Geocoding API (forward geocoding). Supply either free-text search or the structured address parts.

• Action
  Get directions

  Calculates a route between two to 25 waypoints using the Mapbox Directions API, returning distance, duration, geometry and optional turn-by-turn steps.

• Action
  Get isochrone

  Retrieve up to four travel-time or distance contours (isochrones) around a location as a GeoJSON FeatureCollection.

• Action
  Get static map image

  Renders a static map image from a Mapbox style, centered on a point, fitted to a bounding box, or fitted automatically to markers, paths or GeoJSON drawn on top of it.

• Action
  Get travel time matrix

  Returns travel times (seconds) and/or distances (meters) between up to 25 coordinates using the Mapbox Matrix API.

• Action
  Optimize route

  Returns a duration-optimized route (Traveling Salesperson solution) visiting 2 to 12 coordinates by car, bicycle or on foot.

• Action
  Query map tile data

  Retrieves features from one or more Mapbox vector or rasterarray tilesets at or near a longitude/latitude point.

• Action
  Reverse geocode coordinates

  Look up the address and place names at a longitude/latitude pair using the Mapbox Geocoding API.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.