Connect Jitbit Helpdesk and LoginRadius

Both apps 40Jitbit Helpdesk 20LoginRadius 20

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

• Trigger
  Account Blocked

  Triggers when a customer is blocked.

• Trigger
  Account Delete

  Triggers when an account is deleted.

• Trigger
  Email Verified

  Triggers when a customer completes Email Verification.

• Trigger
  New Email Added

  Triggers when a customer adds a new Email.

• Trigger
  New Registration

  Triggers when a customer registers.

• Trigger
  Password Changed

  Triggers when a customer changes their password.

• Trigger
  Password Reset

  Triggers when a customer resets their password.

• Trigger
  Password Set

  Triggers when the password is set on an account.

• Trigger
  Roles Assigned

  Triggers when roles are assigned to a customer.

• Trigger
  Roles Unassigned

  Triggers when roles are unassigned from a customer.

• Trigger
  UserName Set

  Triggers when a UserName is set on an account.

• Action
  Add account

  Register a new standard identity user account by email and password (Auth User Registration by Email).

• Action
  Delete account

  Deletes a LoginRadius customer account by its UID.

• Action
  Get account

  Retrieves the full profile of a LoginRadius user account by its UID.

• Action
  Login with email

  Authenticates a user with their email and password and returns an access token plus the user's profile.

• Action
  Login with username

  Signs a user in with their username and password and returns an access token plus their profile.

• Action
  Remove email

  Removes an email address from a LoginRadius user account, identified by the account's UID.

• Action
  Resend verification email

  Resends the verification email to a user so they can confirm their email address.

• Action
  Update account

  Updates an existing LoginRadius account's profile by its UID.

• Action
  Verify email

  Verifies a user's email address using the verification token LoginRadius sent in the verification email. Returns the user's profile when auto login after email verification is enabled in the Admin Console.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.