Connect Jitbit Helpdesk and LeadSimple

Both apps 34Jitbit Helpdesk 20LeadSimple 14

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

• Trigger
  Call Completed

  Triggers when a new call is completed.

• Trigger
  Lead Changes Tags

  Triggers when a lead's tags change.

• Trigger
  Lead Created

  Triggers when a new lead is created.

• Trigger
  Lead Is Reassigned

  Triggers when a lead is reassigned.

• Action
  Create Call

  Creates a Call in your account

• Action
  Get Lead

  Gets a Lead in your account by ID.

• Action
  Search Contact

  Searches a contact in your account by name, phone number or email address.

• Action
  Search Property

  Searches a Property in your account by name or address.

• Action
  Search Unit

  Searches the units on the property by the Unit Number

• Action
  Search User

  Searches a user in your account by name or email address.

• Action
  Update Contact

  Updates a Contact in your account.

• Action
  Update Lead

  Updates a Lead in one of your Pipelines. You'll need to specify a Pipeline and a Stage.

• Action
  Update Property

  Updates a Property.

• Action
  Update Unit

  Updates a Unit.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.