Connect Jitbit Helpdesk and JotForm

Both apps 58Jitbit Helpdesk 20JotForm 38

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

• Trigger
  New Form Submission

  Polling trigger: fires when a new submission is received for the specified form.

• Trigger
  New Form Submission (instant)

  Triggers instantly when someone submits the chosen form.

• Action
  Add New Question to Specified Form

  Add new question to specified form

• Action
  Add or Edit a Single Question Properties

  Add or edit a single question properties

• Action
  Add Resources to Label

  Add Resources to Label

• Action
  Add Submissions to the Form

  Add Submissions to the Form

• Action
  Clone Form

  Clone an existing form.

• Action
  Create Folder

  Create Folder

• Action
  Create Form

  Create a new form

• Action
  Create or Replace Form

  Create new forms

• Action
  Create Report

  Create report

• Action
  Create Submission

  Add a new submission to a form. Provide answers keyed by submission[<qid>] field names.

• Action
  Delete a Report

  Delete a Report

• Action
  Delete Folder

  Delete Folder

• Action
  Delete Form

  Delete a form (moves to trash).

• Action
  Delete Form Question

  Delete Form Question

• Action
  Delete Submission

  Delete a single submission.

• Action
  Edit Submission Data

  Edit Submission Data

• Action
  Get Details About a Question

  Get Details About a Question

• Action
  Get Folder

  Get details of a specific folder including the forms it contains.

• Action
  Get Form

  Get the details of a specific form.

• Action
  Get Form Files

  List files uploaded to a form's submissions.

• Action
  Get Form Questions

  Get a list of all questions on a form.

• Action
  Get History

  Get History

• Action
  Get Label Resources

  Get Label Resources

• Action
  Get Report Details

  Get Report Details

• Action
  Get Submission

  Get details of a specific submission.

• Action
  Get Submission PDF

  Downloads a form submission as a PDF using one of the form's PDF Editor documents, returning a file ready to attach.

• Action
  Get User Reports

  Get User Reports

• Action
  List Account Submissions

  List all submissions across all forms on the account.

• Action
  List Folders

  Get a list of form folders on the account.

• Action
  List Form Reports

  List all reports for a specific form.

• Action
  List Forms

  List all forms on the account.

• Action
  List Form Submissions

  List submissions for a specific form.

• Action
  Remove Resources from Label

  Remove Resources from Label

• Action
  Replace Form Properties

  Add or edit properties of a specific form

• Action
  Set Form Properties

  Add or edit properties of a specific form

• Action
  Update Folder

  Update Folder

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.