Connect Jitbit Helpdesk to Honeyhive

Both apps 45Jitbit Helpdesk 20Honeyhive 25

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

• Action
  Add annotation queue

  Create a new annotation queue.

• Action
  Add batch of events

  Create multiple events in one call.

• Action
  Add batch of session events

  Add a batch of events to an existing session.

• Action
  Add datapoint

  Create a new datapoint.

• Action
  Add dataset

  Create a new dataset.

• Action
  Add event

  Create a new event (LLM trace/span/tool call) in HoneyHive.

• Action
  Add run

  Create a new evaluation run (experiment).

• Action
  Add session

  Start a new tracing session.

• Action
  Delete datapoint

  Delete a datapoint by ID.

• Action
  Delete dataset

  Delete a dataset by ID.

• Action
  Delete metric

  Delete a metric by ID.

• Action
  Find events by filters

  Search/filter events.

• Action
  Get datapoint

  Retrieve a single datapoint by ID.

• Action
  Get event

  Retrieve a single event by ID.

• Action
  Get run

  Get details of an evaluation run by ID.

• Action
  List annotation queues

  List annotation queues for a project.

• Action
  List datapoints

  Retrieve a list of datapoints.

• Action
  List datasets

  Retrieve datasets for a project.

• Action
  List metrics

  List all metrics for a project.

• Action
  List runs

  Get a list of evaluation runs (experiments) for a project.

• Action
  Run metric evaluation

  Run a metric evaluation and return the result.

• Action
  Update datapoint

  Update an existing datapoint.

• Action
  Update dataset

  Update an existing dataset.

• Action
  Update event

  Update fields on an existing event.

• Action
  Update metric

  Update an existing metric.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.