Connect Jitbit Helpdesk to Foxentry

Both apps 28Jitbit Helpdesk 20Foxentry 8

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

• Action
  Get Company Information

  Returns public registry information about a company in Czech Republic, Hungary, Poland or Slovakia by its registration number.

• Action
  Get Location Data

  Returns full details of an address (street, number, city, ZIP, region, GPS and IDs) by its Foxentry internal ID or official external ID.

• Action
  List Addresses Around GPS

  Returns the addresses found within a radius around a GPS point, optionally falling back to the nearest addresses when none are in range.

• Action
  Validate a Company

  Validates company details (name, registration, tax or VAT number) against Czech, Hungarian, Polish and Slovak registries, returning whether they are valid plus any corrected data and suggestions.

• Action
  Validate a Location

  Validates an address (street, house number, city, ZIP or full address), corrects typos and returns the validation result with the corrected address and suggestions.

• Action
  Validate a Name

  Checks whether a first name, surname or full name is valid and real (Czech and Slovak names), returning corrections, suggestions and, in the full data scope, gender, vocative forms and name days.

• Action
  Validate an Email

  Checks whether an email address is valid and deliverable, and returns corrections, suggestions and flags such as freemail or disposable address.

• Action
  Validate a Phone Number

  Checks whether a phone number is valid and, with extended validation, whether it is connected, returning the formatted number, carrier and suggested corrections.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.