Connect Jitbit Helpdesk to AEvent

Both apps 30Jitbit Helpdesk 20AEvent 10

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

• Action
  Add chat message

  Sends a chat message to a webinar, optionally addressed to a specific registrant or as a reply to one of their messages.

• Action
  Add webinar

  Creates a webinar in AEvent from a campaign timeline at the date and time you choose, and returns AEvent's response.

• Action
  Delete registrant

  Deletes a registrant from AEvent by their unique ID.

• Action
  Delete webinar

  Deletes a webinar from your AEvent account, including an occurrence of a recurring webinar. Returns the webinar's ID and AEvent's confirmation message.

• Action
  Get registrant

  Returns one registrant, including their webinar, join link, attendance and custom fields, looked up by UUID or unique ID.

• Action
  Get webinar

  Returns a single scheduled webinar by its webinar ID, including its timing, status and registrant count.

• Action
  List recurring webinars

  Returns the recurring webinars on the AEvent account, optionally filtered by webinar timeline, platform or trash status.

• Action
  List registrants

  Returns the registrants in your AEvent account, optionally narrowed by campaign, date range, status or a name, email or phone search.

• Action
  List webinars

  Returns the scheduled webinars on the AEvent account, with optional filtering and sorting.

• Action
  Update registrant

  Updates an AEvent registrant's contact details, location, landing page, custom fields and webhooks, and returns the updated registrant.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.