Connect Jitbit Helpdesk to AddressZen

Both apps 29Jitbit Helpdesk 20AddressZen 9

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

• Action
  Find addresses by search term

  Returns address suggestions (a display label and an id) matching a partial address, ranked by relevance. Use Get address with an id to retrieve the full address.

• Action
  Find places by search term

  Returns up to 10 place suggestions (countries, regions, cities and other administrative areas) matching a search term, each with an id you can pass to Get place.

• Action
  Freeform US Address Verification

  Verifies a full one-line US address against USPS CASS data and returns the standardized, corrected address with ZIP+4 and delivery details.

• Action
  Get address

  Returns the full address for an address suggestion id from Find addresses by search term. Each successful retrieval uses one lookup from your balance.

• Action
  Get place

  Returns the full details of a place (coordinates, language and the underlying GeoNames record) for a place ID taken from a Find places result.

• Action
  US Address Verification With Street Address and Zip Code

  Verifies and standardizes a US street address using its ZIP code, returning the corrected address with ZIP+4 and USPS delivery details.

• Action
  US Address Verification With Street Address, City and State

  Verifies a US street address given its street line, city and state, and returns the standardized, USPS CASS-corrected address with ZIP+4 and match scores.

• Action
  Validate email address

  Checks whether an email address is deliverable and reports whether it is disposable, free, a role address or on a catch-all domain.

• Action
  Validate phone number

  Validates a phone number and returns whether it is valid, its country, national and international formats, and its original (and optionally current) carrier.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.