Connect Jitbit Helpdesk to 3Dsellers

Both apps 34Jitbit Helpdesk 203Dsellers 14

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

• Action
  Add or Remove Listing Tags

  Adds and/or removes tags on one or more listings and returns each listing with the tags it now carries.

• Action
  Add or Remove Product Tags

  Adds tags to, or removes tags from, one or more catalog products in 3Dsellers.

• Action
  Create Product

  Creates a catalog product in 3Dsellers and returns the new product, including its id.

• Action
  Create Product Category

  Creates a new product category in your 3Dsellers catalog.

• Action
  Generate Order Invoice

  Generates the 3Dsellers PDF invoice for an order (optionally a JPEG of the first page) and returns short-lived download links.

• Action
  Get Order Invoice

  Returns fresh download links for the invoice already on file for an order, without generating a new one. The links expire after 5 minutes.

• Action
  Get Product

  Returns one catalog product by its id, including price, inventory, images, custom attributes and tags.

• Action
  List Orders

  Returns the orders of one 3Dsellers seller account, optionally filtered by order number, SKU, status, channel, import date, saved segment or tags.

• Action
  List Product Categories

  Returns the product categories in your 3Dsellers catalog, optionally filtered by name.

• Action
  List Product Listings

  Returns the channel-specific product listings in your 3Dsellers account, optionally filtered by channel, seller, SKU, product, status or tags.

• Action
  Set Listing Quantity

  Sets the warehouse stock of a single non-variation listing, either to an absolute quantity or by a signed adjustment, and queues the marketplace update.

• Action
  Set Variation Quantity

  Sets the warehouse (on-hand) quantity of one variation on a multi-variation listing and queues the marketplace update.

• Action
  Ship Order

  Sends a carrier and tracking number for an order to its marketplace and marks the order shipped. The tracking reaches the buyer.

• Action
  Update Product

  Updates an existing product in your 3Dsellers catalog. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.