Integration
Connect Jira Service Management and Simplicate
When New Request fires in Jira Service Management, your agent runs Update Contact in Simplicate, or New Companies in Simplicate to List customers in Jira Service Management. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Jira Service Management and Simplicate to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Jira Service Management and Simplicate can do together
From Jira Service Management to Simplicate
When New Request in Jira Service Management
then Update Contact in Simplicate
From Simplicate to Jira Service Management
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Jira Service Management and Simplicate
Triggers and actions 21 triggers · 21 actions
- New Request
Triggers when a new customer request is raised in Jira Service Management.
- Updated Request
Triggers when a customer request in Jira Service Management is created or changed (status, fields or other details).
- Add comment
Adds a public or internal comment to a Jira Service Management customer request.
- Add organization
Adds an existing organization to a service desk so its members can raise requests there. Does nothing if the organization is already on the service desk.
- Add participants to request
Adds one or more users as participants on a Jira Service Management customer request and returns the request's participants.
- Create Request
Creates a customer request in a Jira Service Management service desk, using the chosen request type and its field values.
- Get request
Returns a customer request by its ID or key, including its summary, status, reporter and field values.
- List comments
Returns the comments on a Jira Service Management customer request, optionally filtered to public or internal comments.
- List customers
Returns the customers of a service desk, optionally filtered by name or email.
- List requests
Returns the customer requests visible to the connected user, optionally filtered by service desk, request type, status, ownership or a summary search.
- List request types
Returns the customer request types available in a Jira Service Management service desk, optionally filtered by group or search text.
- List service desk organizations
Returns the customer organizations associated with a service desk.
- List service desks
Returns all the service desks in your Jira Service Management site that you have access to, with each desk's id, project key and name.
- Invoices Paid
Triggers when a payment is registered against an invoice in Simplicate.
- Invoices Sent
Triggers when an invoice moves to the Sent status in Simplicate.
- New Companies
Triggers when a new company is created in Simplicate.
- New Contacts
Triggers when a new contact is created in Simplicate.
- New Employees
Triggers when a new employee is created in Simplicate.
- New Hours
Triggers when a new hours registration is created in Simplicate.
- New or Updated Companies
Triggers when a company is created or updated in Simplicate.
- New or Updated Contacts
Triggers when a contact is created or updated in Simplicate.
- New or Updated Employees
Triggers when a employee is created or updated in Simplicate.
- New or Updated Projects
Triggers when a project is created or updated in Simplicate.
- New or Updated Sales
Triggers when a sale is created or updated in Simplicate.
- New Projects
Triggers when a new project is created in Simplicate.
- New Sales
Triggers when a new sale is created in Simplicate.
- New Services
Triggers when a new project service is created in Simplicate.
- New Timeline Notes
Triggers when a new timeline note is created in Simplicate.
- Quotes Sent
Triggers when a quote is sent in a Simplicate sales process.
- Sales Accepted
Triggers when a sale is marked accepted in Simplicate.
- Updated Hours
Triggers when a hours registration is created or updated in Simplicate.
- Updated Services
Triggers when a project service is created or updated in Simplicate.
- Find Company by ID
Returns one company by its Simplicate ID.
- Find Company by Name
Finds the first company whose name matches, and returns it.
- Find Contact by Email
Finds the first contact whose email matches, and returns it.
- Find Contact by ID
Returns one contact by its Simplicate ID.
- Find Project by ID
Returns one project by its Simplicate ID.
- Find Sales by ID
Returns one sale by its Simplicate ID.
- Update Company
Updates an existing company in Simplicate; only the fields you fill in change.
- Update Contact
Updates an existing contact in Simplicate; only the fields you fill in change.
- Update Project
Updates an existing project in Simplicate; only the fields you fill in change.
- Update Sales
Updates an existing sale in Simplicate; only the fields you fill in change.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Jira Service Management and Simplicate, answered
What can start an automation from Jira Service Management?
Any of Jira Service Management's 2 triggers in the catalog, including New Request and Updated Request. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Simplicate when something happens in Jira Service Management?
Any of Simplicate's 10 actions, including Update Company, Update Contact, Update Project and Update Sales. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Simplicate to Jira Service Management?
Yes. When something happens in Simplicate, your agent can act in Jira Service Management too. This page covers both directions: Simplicate's triggers and Jira Service Management's actions are listed here as well.
Do I have to build a connector for Jira Service Management or Simplicate?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Jira Service Management and Simplicate without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.