Integration
Connect Jira Service Management and Postscript
When New Request fires in Jira Service Management, your agent runs Update Subscriber in Postscript, or Subscriber Opted In in Postscript to List customers in Jira Service Management. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Jira Service Management and Postscript to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Jira Service Management and Postscript can do together
From Jira Service Management to Postscript
When New Request in Jira Service Management
then Update Subscriber in Postscript
From Postscript to Jira Service Management
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Jira Service Management and Postscript
Triggers and actions 3 triggers · 17 actions
- New Request
Triggers when a new customer request is raised in Jira Service Management.
- Updated Request
Triggers when a customer request in Jira Service Management is created or changed (status, fields or other details).
- Add comment
Adds a public or internal comment to a Jira Service Management customer request.
- Add organization
Adds an existing organization to a service desk so its members can raise requests there. Does nothing if the organization is already on the service desk.
- Add participants to request
Adds one or more users as participants on a Jira Service Management customer request and returns the request's participants.
- Create Request
Creates a customer request in a Jira Service Management service desk, using the chosen request type and its field values.
- Get request
Returns a customer request by its ID or key, including its summary, status, reporter and field values.
- List comments
Returns the comments on a Jira Service Management customer request, optionally filtered to public or internal comments.
- List customers
Returns the customers of a service desk, optionally filtered by name or email.
- List requests
Returns the customer requests visible to the connected user, optionally filtered by service desk, request type, status, ownership or a summary search.
- List request types
Returns the customer request types available in a Jira Service Management service desk, optionally filtered by group or search text.
- List service desk organizations
Returns the customer organizations associated with a service desk.
- List service desks
Returns all the service desks in your Jira Service Management site that you have access to, with each desk's id, project key and name.
- Subscriber Opted In
Triggers when a new subscriber opts in to the shop's Postscript messaging.
- Find Subscriber
Finds a Postscript subscriber by email, phone number or Shopify customer ID and returns the first match.
- Get Subscriber
Returns one Postscript subscriber by ID, with their phone, email, tags, custom properties and subscription status.
- List Subscribers
Returns a page of the shop's Postscript subscribers, optionally sorted and filtered by subscription type.
- Redact Subscriber
Permanently redacts a Postscript subscriber's personal data and unsubscribes them.
- Unsubscribe Subscriber
Opts a Postscript subscriber out of all messaging.
- Update Subscriber
Updates a Postscript subscriber's email address and adds tags to them.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Jira Service Management and Postscript, answered
What can start an automation from Jira Service Management?
Any of Jira Service Management's 2 triggers in the catalog, including New Request and Updated Request. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Postscript when something happens in Jira Service Management?
Any of Postscript's 6 actions, including Update Subscriber, Find Subscriber, Get Subscriber and List Subscribers. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Postscript to Jira Service Management?
Yes. When something happens in Postscript, your agent can act in Jira Service Management too. This page covers both directions: Postscript's triggers and Jira Service Management's actions are listed here as well.
Do I have to build a connector for Jira Service Management or Postscript?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Jira Service Management and Postscript without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.