Integration
Connect InvGate Service Desk to Handwrite
When New Reply fires in InvGate Service Desk, your agent runs Get Order in Handwrite. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want InvGate Service Desk and Handwrite to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What InvGate Service Desk can start in Handwrite
When New Reply in InvGate Service Desk
then Get Order in Handwrite
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with InvGate Service Desk and Handwrite
Triggers and actions 2 triggers · 17 actions
- New Reply
Triggers when a new reply is added to a given request.
- New Request
Triggers when a new request is created.
- Add Comment to Request
Adds a reply to a request.
- Create Request
Creates a new request (ticket) in InvGate Service Management.
- Create User
Creates a new user.
- Find User by Email
Finds a user by email address or username.
- Get Request
Returns one request (ticket) by its ID.
- Get User
Returns one user by ID.
- List Categories
Lists request categories, optionally filtered by search text.
- List Help Desks
Lists the active help desks.
- List Priorities
Lists the request priorities.
- List Request Comments
Returns the replies on a request.
- Update Request
Changes a request's title, description, priority, category or type.
- Update User
Updates a user's details.
- Get Order
Returns a Handwrite order's status (processing, written, complete, problem or cancelled), its addresses and its proof images.
- List Handwriting Styles
Returns the handwriting styles available for your cards, each with its ID, name and a preview image.
- List Stationery
Returns your custom stationery and Handwrite's public card designs, each with its ID, name and a preview image.
- Send Handwritten Card
Mails a handwritten card to one recipient, using the return address on your Handwrite account.
- Send Handwritten Card (advanced)
Mails a handwritten card to one recipient with a return address you supply on each send.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
InvGate Service Desk and Handwrite, answered
What can start an automation from InvGate Service Desk?
Any of InvGate Service Desk's 2 triggers in the catalog, including New Reply and New Request. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Handwrite when something happens in InvGate Service Desk?
Any of Handwrite's 5 actions, including Send Handwritten Card, Send Handwritten Card (advanced), Get Order and List Handwriting Styles. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Handwrite to InvGate Service Desk?
Handwrite has no triggers in the catalog today, so automations start in InvGate Service Desk. If you need the other direction, ask: your agent reads Handwrite's API documentation and adds it.
Do I have to build a connector for InvGate Service Desk or Handwrite?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use InvGate Service Desk and Handwrite without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.