App

InvGate Service Desk integrations

Connect InvGate Service Desk to any other app, or use it from your AI client over MCP. InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.

Connects with an API keyinvgate.com
2 triggers12 actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with InvGate Service Desk?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Grok

Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

Popular

InvGate Service Desk with the apps people pair it with most

Pair it

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What your agent can do with InvGate Service Desk

Triggers and actions 2 triggers · 12 actions

  • Trigger
    New Reply

    Triggers when a new reply is added to a given request.

  • Trigger
    New Request

    Triggers when a new request is created.

  • Action
    Add Comment to Request

    Adds a reply to a request.

  • Action
    Create Request

    Creates a new request (ticket) in InvGate Service Management.

  • Action
    Create User

    Creates a new user.

  • Action
    Find User by Email

    Finds a user by email address or username.

  • Action
    Get Request

    Returns one request (ticket) by its ID.

  • Action
    Get User

    Returns one user by ID.

  • Action
    List Categories

    Lists request categories, optionally filtered by search text.

  • Action
    List Help Desks

    Lists the active help desks.

  • Action
    List Priorities

    Lists the request priorities.

  • Action
    List Request Comments

    Returns the replies on a request.

  • Action
    Update Request

    Changes a request's title, description, priority, category or type.

  • Action
    Update User

    Updates a user's details.

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What our customers say

Questions

InvGate Service Desk, answered

Is there a InvGate Service Desk MCP server?

APIANT's MCP server at https://mcp.apiant.ai works with InvGate Service Desk. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run InvGate Service Desk actions on demand, or have APIANT build, test and run automations that use InvGate Service Desk. Nothing to install.

What can start an automation from InvGate Service Desk?

Any of InvGate Service Desk's 2 triggers in the catalog, including New Reply and New Request. Describe the moment in plain language and your agent picks the right one.

What can your agent do in InvGate Service Desk?

Any of InvGate Service Desk's 12 actions, including Create Request, Create User, Update Request and Update User. Your agent maps the data both ways and tests every scenario before it ships.

Can I use InvGate Service Desk directly from Claude, ChatGPT or Cursor?

Yes. Connect your AI client to APIANT once and it works with InvGate Service Desk two ways. Ask it to do something in InvGate Service Desk once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does.

Do I need to write code against the InvGate Service Desk API?

No. APIANT connects to the InvGate Service Desk API for you, with your InvGate Service Desk API key. Describe what you want in plain language and your agent builds it on the InvGate Service Desk triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the InvGate Service Desk API documentation and adds it.

Which apps can InvGate Service Desk connect to?

Any app in the catalog; the list on this page pairs InvGate Service Desk with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.