Integration
Connect Intercom to Woodpecker.co
When something happens in Intercom, your agent does the next thing in Woodpecker.co. Describe it in plain language and the automation is built, tested on every branch and kept running.
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What do you want Intercom and Woodpecker.co to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
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Triggers and actions 28 triggers · 35 actions
Trigger
New companyFires when a new company is created. Poll GET /companies ordered by created_at.
Trigger
New conversationPolls for conversations, most recently updated first. Fires for each new conversation.
Trigger
New leadInstant trigger: fires when a new lead is created in Intercom (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New note on conversationInstant trigger: fires when a note is added to an Intercom conversation (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New or updated contactPolls for contacts, most recently updated first. Fires for each new or updated contact.
Trigger
New tag on a conversationInstant trigger: fires when a tag is added to an Intercom conversation (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New tag on a userInstant trigger: fires when a tag is added to an Intercom user (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New ticketFires when a new ticket is created. Poll GET /tickets/search or /tickets ordered by created_at.
Action
Add companyCreate (or upsert) a company in Intercom. POST /companies.
Action
Add note to contactAdds a note to the specified contact as the specified admin.
Action
Add note to conversationAdds an internal note to the specified conversation as an admin.
Action
Add tag to contactAttaches a tag to the specified contact.
Action
Add ticketCreate a support ticket. POST /tickets.
Action
Assign conversationAssigns the conversation to an admin or team.
Action
Close conversationCloses the specified conversation.
Action
Create contactCreates a new contact (role user or lead) in Intercom.
Action
Create messageCreates an admin-initiated email or in-app message to a contact.
Action
Delete companyDelete a company by ID. DELETE /companies/{company_id}.
Action
Delete contactDeletes a contact by ID.
Action
Find admin by emailFetches an admin's details. Lists all admins; match by email.
Action
Find contact by emailSearches contacts by email and returns matches.
Action
Find ticketsSearch tickets by criteria. POST /tickets/search.
Action
Get companyRetrieve a company by ID. GET /companies/{company_id}.
Action
Get contactFetches a contact's details by ID.
Action
Get conversationFetches a conversation's details by ID.
Action
Get ticketRetrieve a ticket by ID. GET /tickets/{ticket_id}.
Action
List companiesList all companies. GET /companies.
Action
List segmentsList all segments. GET /segments.
Action
List tagsLists all tags for the workspace.
Action
Open conversationOpens (marks open) the specified conversation.
Action
Remove tag from contactDetaches a tag from the specified contact.
Action
Send conversation replySends a reply to the specified conversation as an admin.
Action
Snooze conversationSnoozes the specified conversation until the given unix timestamp.
Action
Start conversationStarts a new conversation with the specified contact.
Action
Track eventSubmit a data event for a contact. POST /events.
Action
Update companyUpdate an existing company. PUT /companies/{company_id}.
Action
Update contactUpdates an existing contact specified by ID.
Action
Update ticketUpdate an existing ticket. PUT /tickets/{ticket_id}.
Trigger
Campaign CompletedTriggers when a Woodpecker campaign status changes to COMPLETED.
Trigger
Email OpenedTriggers when a prospect opens your email.
Trigger
Email SentTriggers when Woodpecker sends an email to prospect from campaign.
Trigger
Follow-Up After AutoreplyTriggers when you set a date for resuming follow-ups after you got an autoreply from a prospect.
Trigger
Link ClickedTriggers when a prospect clicks on a link in your email.
Trigger
Manual Task CreatedTriggers when a manual task of any type is created.
Trigger
Manual Task DoneTriggers when a manual task is marked as done.
Trigger
Manual Task IgnoredTriggers when a manual task is marked as ignored.
Trigger
Prospect AutorepliedTriggers when you get an autoresponder from a prospect, or when you manually mark a prospect as AUTOREPLIED.
Trigger
Prospect BlacklistedTriggers when a prospect status is changed to BLACKLISTED manually or when prospect unsubscribes from Woodpecker.
Trigger
Prospect BouncedTriggers when a prospect’s email address bounces your message and the prospect status gets changed to BOUNCED in Woodpecker.
Trigger
Prospect InterestedTriggers when a prospect is marked as INTERESTED.
Trigger
Prospect InvalidTriggers when a prospect’s email address doesn't exist on an external server. This check happens when Woodpecker tries to send an email to this prospect. Status is changed to INVALID in Woodpecker.
Trigger
Prospect Maybe LaterTriggers when a prospect's interest level is marked as MAYBE LATER.
Trigger
Prospect NonresponsiveTriggers when a prospect's status is changed to NONRESPONSIVE
Trigger
Prospect Not InterestedTriggers when a prospect is marked as NOT INTERESTED.
Trigger
Prospect Opt OutTriggers when prospect unsubscribes from your emails or is marked as OPT-OUT manually.
Trigger
Prospect RepliedTriggers when a prospect replies to your email or is manually marked as REPLIED in Woodpecker.
Trigger
Prospect SavedTriggers when a Woodpecker prospect is created or updated.
Trigger
Secondary ReplyTriggers when a secondary reply is found by Woodpecker.
Action
Blacklist DomainAdd a domain to a blacklist. It will automatically block ongoing and future sending to all prospects within a given domain.
Action
Create/Update ProspectAdds a new prospect or Updates existing prospect in the list of Prospects.
Action
Create/Update Prospect in CampaignAdds a new prospect or updates existing prospect's data in a campaign of choice.
Action
Find Prospect EmailFinds prospect by email address.
Action
Stop Follow-UpsStop follow-ups planned for this prospect.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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