Integration
Connect Intercom and Willo
When New company fires in Intercom, your agent runs Create Company in Willo, or List Users in Willo to Add note to contact in Intercom. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Intercom and Willo to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Intercom and Willo can do together
From Intercom to Willo
When New company in Intercom
then Create Company in Willo
When New conversation in Intercom
then Add department in Willo
From Willo to Intercom
When List Users in Willo
then Add note to contact in Intercom
When List Users in Willo
then Add tag to contact in Intercom
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Intercom and Willo
Triggers and actions 5 triggers · 43 actions
Trigger
New companyFires when a new company is created.
Trigger
New conversationPolls for conversations, most recently updated first. Fires for each new conversation.
Trigger
New or updated contactPolls for contacts, most recently updated first. Fires for each new or updated contact.
Trigger
New ticketFires when a new ticket is created.
Action
Add note to contactAdds a note to the specified contact as the specified admin.
Action
Add note to conversationAdds an internal note to the specified conversation as an admin.
Action
Add tag to contactAttaches a tag to the specified contact.
Action
Assign conversationAssigns the conversation to an admin or team.
Action
Close conversationCloses the specified conversation.
Action
Create messageCreates an admin-initiated email or in-app message to a contact.
Action
Delete companyDelete a company by ID.
Action
Delete contactDeletes a contact by ID.
Action
Find admin by emailFetches an admin's details. Lists all admins; match by email.
Action
Find contact by emailSearches contacts by email and returns matches.
Action
Find ticketsSearch tickets by criteria.
Action
Get companyRetrieve a company by ID.
Action
Get contactFetches a contact's details by ID.
Action
Get conversationFetches a conversation's details by ID.
Action
Get ticketRetrieve a ticket by ID.
Action
List companiesList all companies.
Action
List segmentsList all segments.
Action
List tagsLists all tags for the workspace.
Action
Open conversationOpens (marks open) the specified conversation.
Action
Remove tag from contactDetaches a tag from the specified contact.
Action
Send conversation replySends a reply to the specified conversation as an admin.
Action
Snooze conversationSnoozes the specified conversation until the given unix timestamp.
Action
Start conversationStarts a new conversation with the specified contact.
Action
Track eventSubmit a data event for a contact.
Trigger
List UsersTriggers when a new user is added to your Willo account.
Action
Accept CandidateMarks a participant in a Willo interview as Accepted and returns the updated participant. Can also update the participant's name, phone number and custom ID in the same step.
Action
Add departmentCreates a new department in your Willo organisation and returns the department, including its key and branding.
Action
Add interview from templateCreates a new interview in Willo from one of your interview templates and returns the new interview.
Action
Create CompanyCreates a new company as a child organisation under your Willo organisation, with the owner you name.
Action
Create InterviewCreates a new video interview in Willo with its questions, department, message templates and settings.
Action
Delete interviewDeletes an interview from your Willo account.
Action
Delete participantDeletes a participant from Willo. Returns whether the deletion was confirmed.
Action
Get interviewReturns a Willo interview by its key, including its questions, owner, department, reviewers, message templates and settings. An error occurs if the interview is not found.
Action
Get participantReturns a Willo participant (candidate) with their contact details, status, interview, department, scores and answers.
Action
Get userReturns a Willo user's details, including email, full name, phone, role and status.
Action
Invite SomeoneInvites a person to a Willo interview as a participant and returns the new participant with their invite link.
Action
List departmentsReturns the departments in your Willo organisation, optionally filtered by name, owner email or owner.
Action
List interviewsReturns the interviews in your Willo account, optionally narrowed by department, owner or a search term, and sorted the way you choose.
Action
List message templatesReturns the message templates (email and SMS) in your Willo account, optionally filtered by title, type or trigger.
Action
List participantsReturns the participants in your Willo account, optionally narrowed to an interview, department or owner, or by a text search.
Action
List usersReturns the users in your Willo account with their key, email and full name.
Action
Reject CandidateRejects a candidate by setting the participant's status to Rejected, optionally updating their name, phone or custom ID.
Action
Update interviewUpdates an existing interview's details, questions, reviewers, message templates and settings, changing only the values you provide. Returns the updated interview.
Action
Update participantUpdates a participant's name, phone, status (Accepted or Rejected) or your own reference ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Intercom and Willo, answered
What can start an automation from Intercom?
Any of Intercom's 4 triggers in the catalog, including New company, New conversation, New or updated contact and New ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Willo when something happens in Intercom?
Any of Willo's 19 actions, including Create Company, Create Interview, Update interview and Update participant. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Willo to Intercom?
Yes. When something happens in Willo, your agent can act in Intercom too. This page covers both directions: Willo's triggers and Intercom's actions are listed here as well.
Do I have to build a connector for Intercom or Willo?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Intercom and Willo without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.