Integration
Connect Intercom and SwagUp
When New company fires in Intercom, your agent runs Find an Order in SwagUp, or New or Updated Order in SwagUp to Add note to contact in Intercom. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Intercom and SwagUp to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Intercom and SwagUp can do together
From Intercom to SwagUp
When New company in Intercom
then Find an Order in SwagUp
From SwagUp to Intercom
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Intercom and SwagUp
Triggers and actions 11 triggers · 34 actions
- New company
Fires when a new company is created.
- New conversation
Polls for conversations, most recently updated first. Fires for each new conversation.
- New or updated contact
Polls for contacts, most recently updated first. Fires for each new or updated contact.
- New ticket
Fires when a new ticket is created.
- Add note to contact
Adds a note to the specified contact as the specified admin.
- Add note to conversation
Adds an internal note to the specified conversation as an admin.
- Add tag to contact
Attaches a tag to the specified contact.
- Assign conversation
Assigns the conversation to an admin or team.
- Close conversation
Closes the specified conversation.
- Create message
Creates an admin-initiated email or in-app message to a contact.
- Delete company
Delete a company by ID.
- Delete contact
Deletes a contact by ID.
- Find admin by email
Fetches an admin's details. Lists all admins; match by email.
- Find contact by email
Searches contacts by email and returns matches.
- Find tickets
Search tickets by criteria.
- Get company
Retrieve a company by ID.
- Get contact
Fetches a contact's details by ID.
- Get conversation
Fetches a conversation's details by ID.
- Get ticket
Retrieve a ticket by ID.
- List companies
List all companies.
- List segments
List all segments.
- List tags
Lists all tags for the workspace.
- Open conversation
Opens (marks open) the specified conversation.
- Remove tag from contact
Detaches a tag from the specified contact.
- Send conversation reply
Sends a reply to the specified conversation as an admin.
- Snooze conversation
Snoozes the specified conversation until the given unix timestamp.
- Start conversation
Starts a new conversation with the specified contact.
- Track event
Submit a data event for a contact.
- Low Credit Balance
Triggers when your SwagUp credit balance is below the amount you choose, and again each time the low balance changes.
- Low Stock for a Product
Triggers when a product in your SwagUp inventory is running low on stock, and again if its stock levels change while it stays low.
- New or Updated Order
Triggers when an order is created or updated.
- New or Updated Shipment Status
Triggers when a shipment is created or its delivery status changes.
- New or Updated Shipment Tracking
Triggers when a shipment first gets a tracking number or its tracking number changes.
- New Redemption
Triggered when a unique code in a code-validator campaign is redeemed. Fires each time the code's use count increases.
- Product Deactivated
Triggers when a product in your SwagUp account is deactivated.
- Add Funds to Credit Balance
Adds funds to the SwagUp account's credit balance and returns the amount added and the new current balance.
- Create a New Recipient
Creates a new recipient (contact) in the SwagUp directory with their name, contact details and shipping address, and returns the created recipient.
- Find an Order
Returns the SwagUp account orders that match a search term, such as an order number, with optional filters for status, proof, invoice and date.
- Find a Product by Name
Returns the SwagUp products and packs in your account that match the specified name, with their stock, status and pack contents.
- Find a Recipient
Returns the recipients in your SwagUp contact directory that match the search text, with optional filters such as company, external id, and creation or modification period.
- Find a Shipment
Returns the shipments that match a search term, recipient, invoice, external ID or shipment IDs, with optional status and date filters.
- Find Inventory for Products
Returns the current inventory of the specified products, including the stock quantity on hand for each size.
- Generate a Unique URL
Creates a unique redemption code (token) on a SwagUp code-validator campaign, with its validity dates, usage limit and base URL, and returns the created token.
- Reorder an Existing Product
Places a new SwagUp order for more units of a product already in your account, and returns the created order.
- Update Existing Recipient Information
Updates the details of an existing recipient in your SwagUp directory, such as their name, contact details or shipping address, and returns the updated recipient.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Intercom
Intercom to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Intercom to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Intercom to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Intercom to StripeStripe is a payment processing platform for online businesses.
Intercom to QuickBooks OnlineQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
Intercom to PipedrivePipedrive is a sales CRM and pipeline management tool.
More into SwagUp
Google Sheets to SwagUpGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to SwagUpGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to SwagUpGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Intercom and SwagUp, answered
What can start an automation from Intercom?
Any of Intercom's 4 triggers in the catalog, including New company, New conversation, New or updated contact and New ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SwagUp when something happens in Intercom?
Any of SwagUp's 10 actions, including Create a New Recipient, Update Existing Recipient Information, Add Funds to Credit Balance and Find an Order. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SwagUp to Intercom?
Yes. When something happens in SwagUp, your agent can act in Intercom too. This page covers both directions: SwagUp's triggers and Intercom's actions are listed here as well.
Do I have to build a connector for Intercom or SwagUp?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Intercom and SwagUp without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.