Connect Intercom to Shade

Both apps 52Intercom 38Shade 14

• Trigger
  New company

  Fires when a new company is created. Poll GET /companies ordered by created_at.

• Trigger
  New conversation

  Polls for conversations, most recently updated first. Fires for each new conversation.

• Trigger
  New lead

  Instant trigger: fires when a new lead is created in Intercom (webhook). Stub ported from dev.apiant — not yet implemented.

• Trigger
  New note on conversation

  Instant trigger: fires when a note is added to an Intercom conversation (webhook). Stub ported from dev.apiant — not yet implemented.

• Trigger
  New or updated contact

  Polls for contacts, most recently updated first. Fires for each new or updated contact.

• Trigger
  New tag on a conversation

  Instant trigger: fires when a tag is added to an Intercom conversation (webhook). Stub ported from dev.apiant — not yet implemented.

• Trigger
  New tag on a user

  Instant trigger: fires when a tag is added to an Intercom user (webhook). Stub ported from dev.apiant — not yet implemented.

• Trigger
  New ticket

  Fires when a new ticket is created. Poll GET /tickets/search or /tickets ordered by created_at.

• Action
  Add company

  Create (or upsert) a company in Intercom. POST /companies.

• Action
  Add note to contact

  Adds a note to the specified contact as the specified admin.

• Action
  Add note to conversation

  Adds an internal note to the specified conversation as an admin.

• Action
  Add tag to contact

  Attaches a tag to the specified contact.

• Action
  Add ticket

  Create a support ticket. POST /tickets.

• Action
  Assign conversation

  Assigns the conversation to an admin or team.

• Action
  Close conversation

  Closes the specified conversation.

• Action
  Create contact

  Creates a new contact (role user or lead) in Intercom.

• Action
  Create message

  Creates an admin-initiated email or in-app message to a contact.

• Action
  Delete company

  Delete a company by ID. DELETE /companies/{company_id}.

• Action
  Delete contact

  Deletes a contact by ID.

• Action
  Find admin by email

  Fetches an admin's details. Lists all admins; match by email.

• Action
  Find contact by email

  Searches contacts by email and returns matches.

• Action
  Find tickets

  Search tickets by criteria. POST /tickets/search.

• Action
  Get company

  Retrieve a company by ID. GET /companies/{company_id}.

• Action
  Get contact

  Fetches a contact's details by ID.

• Action
  Get conversation

  Fetches a conversation's details by ID.

• Action
  Get ticket

  Retrieve a ticket by ID. GET /tickets/{ticket_id}.

• Action
  List companies

  List all companies. GET /companies.

• Action
  List segments

  List all segments. GET /segments.

• Action
  List tags

  Lists all tags for the workspace.

• Action
  Open conversation

  Opens (marks open) the specified conversation.

• Action
  Remove tag from contact

  Detaches a tag from the specified contact.

• Action
  Send conversation reply

  Sends a reply to the specified conversation as an admin.

• Action
  Snooze conversation

  Snoozes the specified conversation until the given unix timestamp.

• Action
  Start conversation

  Starts a new conversation with the specified contact.

• Action
  Track event

  Submit a data event for a contact. POST /events.

• Action
  Update company

  Update an existing company. PUT /companies/{company_id}.

• Action
  Update contact

  Updates an existing contact specified by ID.

• Action
  Update ticket

  Update an existing ticket. PUT /tickets/{ticket_id}.

• Trigger
  Asset Updated

  Triggers when an asset in the Shade drive and folder you select is added or changed.

• Trigger
  New Asset

  Triggers when a new asset appears in the Shade drive and folder you select.

• Trigger
  New Collection

  Triggers when a new collection is created in the Shade drive you select.

• Trigger
  New Drive

  Triggers when a new drive is created in the Shade workspace you select.

• Trigger
  New Public Share Link

  Triggers when a new public share link is created in the Shade drive you select.

• Trigger
  New Transcription

  Triggers when an asset in the Shade drive and folder you select finishes transcription.

• Trigger
  Public Share Link Updated

  Triggers when a public share link in the Shade drive you select is created or changed.

• Action
  Copy a File

  Copies a file or folder to another location within the same Shade drive.

• Action
  Create Folder

  Creates a folder at the path you supply in a Shade drive.

• Action
  Find an Asset

  Returns the assets in a Shade drive that match the text you search for, optionally narrowed by precision filters.

• Action
  Get Public Links for a File or Folder

  Returns the public share links that exist for a file or folder in a Shade drive.

• Action
  Search Asset Chunks

  Search a Shade drive and get back matching assets together with the specific chunks (subclips, document passages, image regions) that matched, with a relevance floor you control per media type.

• Action
  Search for an Asset by Description

  Searches a Shade drive with a plain-language description and returns the assets that match, using Shade's AI index.

• Action
  Share File or Folder

  Shares a file or folder in a Shade drive with the people you list, at the role you choose. Each person is emailed an invitation.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.