Integration

Connect Intercom and Rev

When New company fires in Intercom, your agent runs Get Order in Rev, or New Caption in Rev to Add note to contact in Intercom. Describe the whole flow and it is built, tested on every scenario and kept running.

Intercom4 triggers Intercom30 actions Rev3 triggers Rev6 actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want Intercom and Rev to do together?

Ask the assistant

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client

Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide

Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide

Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide

Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide

Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide

Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide

Example flows

What Intercom and Rev can do together

From Intercom to Rev

When New company in Intercomthen Get Order in Rev
When New conversation in Intercomthen List Orders in Rev

From Rev to Intercom

When New Caption in Revthen Add note to contact in Intercom
When New Order in Revthen Add tag to contact in Intercom

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Intercom and Rev

Triggers and actions 7 triggers · 36 actions

Trigger
New company
Fires when a new company is created.
Trigger
New conversation
Polls for conversations, most recently updated first. Fires for each new conversation.
Trigger
New or updated contact
Polls for contacts, most recently updated first. Fires for each new or updated contact.
Trigger
New ticket
Fires when a new ticket is created.
Action
Add company
Create (or upsert) a company in Intercom.
Action
Add note to contact
Adds a note to the specified contact as the specified admin.
Action
Add note to conversation
Adds an internal note to the specified conversation as an admin.
Action
Add tag to contact
Attaches a tag to the specified contact.
Action
Add ticket
Create a support ticket.
Action
Assign conversation
Assigns the conversation to an admin or team.
Action
Close conversation
Closes the specified conversation.
Action
Create contact
Creates a new contact (role user or lead) in Intercom.
Action
Create message
Creates an admin-initiated email or in-app message to a contact.
Action
Delete company
Delete a company by ID.
Action
Delete contact
Deletes a contact by ID.
Action
Find admin by email
Fetches an admin's details. Lists all admins; match by email.
Action
Find contact by email
Searches contacts by email and returns matches.
Action
Find tickets
Search tickets by criteria.
Action
Get company
Retrieve a company by ID.
Action
Get contact
Fetches a contact's details by ID.
Action
Get conversation
Fetches a conversation's details by ID.
Action
Get ticket
Retrieve a ticket by ID.
Action
List companies
List all companies.
Action
List segments
List all segments.
Action
List tags
Lists all tags for the workspace.
Action
Open conversation
Opens (marks open) the specified conversation.
Action
Remove tag from contact
Detaches a tag from the specified contact.
Action
Send conversation reply
Sends a reply to the specified conversation as an admin.
Action
Snooze conversation
Snoozes the specified conversation until the given unix timestamp.
Action
Start conversation
Starts a new conversation with the specified contact.
Action
Track event
Submit a data event for a contact.
Action
Update company
Update an existing company.
Action
Update contact
Updates an existing contact specified by ID.
Action
Update ticket
Update an existing ticket.
Trigger
New Caption
Triggers when a caption order is completed and its captions are delivered.
Trigger
New Order
Triggers when a new order is placed in your Rev account.
Trigger
New Transcript
Triggers when a transcription order is completed and its transcript is delivered.
Action
Cancel Order
Cancels a Rev order. Only orders that work has not started on can be canceled.
Action
Delete Order Data
Deletes the files and data Rev stores for an order.
Action
Get Attachment
Returns details of one order attachment: a source media file, transcript or caption file.
Action
Get Order
Returns one Rev order with its status, attachments (media, transcripts, captions) and comments.
Action
List Orders
Returns a page of your Rev orders, newest first, with each order's number, status and price.
Action
List Workspaces
Returns the Rev workspaces you belong to, with their IDs and names.

Each app on its own

Reviews

What our customers say

More into Rev

Questions

Intercom and Rev, answered

What can start an automation from Intercom?

Any of Intercom's 4 triggers in the catalog, including New company, New conversation, New or updated contact and New ticket. Describe the moment in plain language and your agent picks the right one.

What can your agent do in Rev when something happens in Intercom?

Any of Rev's 6 actions, including Get Attachment, Get Order, List Orders and List Workspaces. Your agent maps the data both ways and tests every scenario before it ships.

Can it also run from Rev to Intercom?

Yes. When something happens in Rev, your agent can act in Intercom too. This page covers both directions: Rev's triggers and Intercom's actions are listed here as well.

Do I have to build a connector for Intercom or Rev?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

Can my AI client use Intercom and Rev without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.

Connect Intercom and Rev

What do you want Intercom and Rev to do together?

What Intercom and Rev can do together

From Intercom to Rev

From Rev to Intercom

Triggers and actions 7 triggers · 36 actions

Each app on its own

What our customers say

More from Intercom

More into Rev

Intercom and Rev, answered

What can start an automation from Intercom?

What can your agent do in Rev when something happens in Intercom?

Can it also run from Rev to Intercom?

Do I have to build a connector for Intercom or Rev?

Can my AI client use Intercom and Rev without building an automation?

What happens when something fails?

Is there a free plan?