Integration
Connect Intercom and Recurly
When New company fires in Intercom, your agent runs Add invoice in Recurly, or Prerenewal of subscription in Recurly to Create message in Intercom. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Intercom and Recurly to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Support agents in Intercom often need billing facts that live in Recurly. Connecting the two lets an Intercom ticket or contact pull the matching Recurly account, plan and subscription state, and lets an upcoming Recurly renewal reach the customer as an Intercom message or event on their contact record.
Example flows
What Intercom and Recurly can do together
From Intercom to Recurly
When New company in Intercom
then Add invoice in Recurly
From Recurly to Intercom
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Intercom and Recurly
Triggers and actions 5 triggers · 110 actions
- New company
Fires when a new company is created.
- New conversation
Polls for conversations, most recently updated first. Fires for each new conversation.
- New or updated contact
Polls for contacts, most recently updated first. Fires for each new or updated contact.
- New ticket
Fires when a new ticket is created.
- Add company
Create (or upsert) a company in Intercom.
- Add note to contact
Adds a note to the specified contact as the specified admin.
- Add note to conversation
Adds an internal note to the specified conversation as an admin.
- Add tag to contact
Attaches a tag to the specified contact.
- Add ticket
Create a support ticket.
- Assign conversation
Assigns the conversation to an admin or team.
- Close conversation
Closes the specified conversation.
- Create contact
Creates a new contact (role user or lead) in Intercom.
- Create message
Creates an admin-initiated email or in-app message to a contact.
- Delete company
Delete a company by ID.
- Delete contact
Deletes a contact by ID.
- Find admin by email
Fetches an admin's details. Lists all admins; match by email.
- Find contact by email
Searches contacts by email and returns matches.
- Find tickets
Search tickets by criteria.
- Get company
Retrieve a company by ID.
- Get contact
Fetches a contact's details by ID.
- Get conversation
Fetches a conversation's details by ID.
- Get ticket
Retrieve a ticket by ID.
- List companies
List all companies.
- List segments
List all segments.
- List tags
Lists all tags for the workspace.
- Open conversation
Opens (marks open) the specified conversation.
- Remove tag from contact
Detaches a tag from the specified contact.
- Send conversation reply
Sends a reply to the specified conversation as an admin.
- Snooze conversation
Snoozes the specified conversation until the given unix timestamp.
- Start conversation
Starts a new conversation with the specified contact.
- Track event
Submit a data event for a contact.
- Update company
Update an existing company.
- Update contact
Updates an existing contact specified by ID.
- Update ticket
Update an existing ticket.
- Prerenewal of subscription
Instant trigger: fires before a Recurly subscription renews (webhook).
- Add add-on to subscription
Adds an add-on to an existing subscription. An error occurs if the subscription already has the add-on.
- Add coupon
Create a new discount coupon.
- Add coupon redemption
Apply a coupon to an account or subscription.
- Add gift card
Create a new gift card.
- Add invoice
Create an invoice for an account's pending line items.
- Add item
Create a new catalog item.
- Add plan
Create a new subscription plan.
- Add plan add-on
Create a new add-on for a subscription plan.
- Add shipping address
Create a new shipping address for an account.
- Add subscription change
Schedule a pending change to a subscription (e.g. plan or quantity change at renewal).
- Adjust add-on quantity
Increases or decreases the quantity of the specified add-on. NOTE: this action assumes the subscription only has a single add-on! Do not use if the subscription has multiple add-ons, otherwise all add-ons other than the specified one will be deleted if the computed quantity is zero!
- Cancel subscription
Cancels a subscription so it remains active until the end of the current bill cycle, then expires.
- Convert trial subscription
Immediately converts a trial subscription to a fully active paid subscription, creating and collecting an invoice for auto-collecting subscriptions. If the invoice cannot be collected, the subscription will remain in trial. The subscription must be in a trial; active, paused, expired, cancelled, or failed subscriptions cannot be converted.
- Create account
Creates a new account. An error occurs if the account code already exists.
- Create line item
Creates a one-time charge or credit on the specified account. type is charge or credit.
- Create purchase - add subscription
Adds a subscription to the specified purchase. Must be passed a Purchase ID emitted by 'Create purchase - initialize'.
- Create purchase - add subscription add-on
Adds an add-on to the specified subscription within a staged purchase. The subscription (by plan code) must have already been added to the purchase.
- Create purchase - initialize
Initializes a new purchase. Emits a Purchase ID that must be passed into other create purchase actions to add items to the purchase and finalize.
- Create purchase - submit
Submits the assembled purchase to Recurly.
- Create subscription
Creates a new subscription for an account on a plan. Pass account_code, plan_code, and currency.
- Deactivate account
Deactivates (deletes) the specified account.
- Delete account billing info
Remove an account's stored billing information.
- Delete coupon
Expire a coupon so it can no longer be redeemed.
- Delete coupon redemption
Remove an active coupon redemption from an account or subscription.
- Delete item
Deactivate an item so it cannot be bought again. Existing line items are unaffected.
- Delete line item
Delete an uninvoiced line item.
- Delete plan
Remove a subscription plan.
- Delete plan add-on
Remove an add-on from a plan.
- Delete shipping address
Remove an account's shipping address.
- Delete subscription change
Cancel a subscription's pending scheduled change.
- Delete usage record
Deletes a usage record from a subscription add-on.
- Get account
Returns all fields for the specified account. The account ID may be a Recurly UUID or a code-prefixed account code.
- Get account balance
Fetch an account's current balance and past-due status.
- Get account billing info
Returns the billing information for the specified account.
- Get add-on
Fetch a single add-on by ID.
- Get all subscriptions
Returns all subscriptions for the account.
- Get coupon
Fetch a coupon by its code.
- Get gift card
Fetch a gift card by ID.
- Get invoice
Returns the specified invoice. ID may be a Recurly UUID or the invoice number.
- Get item
Fetch a catalog item by ID.
- Get line item
Fetch a single line item by ID.
- Get plan
Returns the specified plan. The ID may be a Recurly UUID or a code-prefixed plan code.
- Get shipping address
Fetch an account's shipping address.
- Get subscription
Returns all fields for the specified subscription. The ID may be a Recurly UUID or a uuid-prefixed value.
- Get subscription add-ons
Returns all add-ons for the specified subscription.
- Get subscription change
Fetch a subscription's pending scheduled change.
- Get transaction
Fetch a single payment transaction by ID.
- List account invoices
Returns the invoices for the specified account.
- List account line items
Returns the line items (charges and credits) for the specified account.
- List account notes
List the notes on an account.
- List accounts
Returns a list of accounts. Supports limit, order, sort, and state filters.
- List account subscriptions
Returns the subscriptions for the specified account.
- List active coupon redemptions
Read the coupon currently applied to an account. Fails with a not-found error when the account has no coupon on it.
- List a subscription add-on's usage records
Lists all usage records for a subscription add-on for the specified subscription.
- List coupons
Returns a list of coupons for the site.
- List credit payments
List credit payments issued across the site.
- List gift cards
List gift cards issued on the site.
- List invoices
Returns a list of all invoices on the site. Supports limit and state filters.
- List items
List a site's catalog items.
- List plans
Returns a list of plans for the site.
- List shipping addresses
List an account's shipping addresses.
- List subscriptions
Returns a list of all subscriptions. Supports limit and state filters.
- List transactions
List payment transactions across the site.
- Log a usage record on subscription add-on
Logs a usage record on the specified subscription add-on.
- Pause subscription
Pauses a subscription for the given number of remaining billing cycles.
- Reactivate account
Reactivate an inactive Recurly account.
- Reactivate subscription
Reactivates a canceled subscription so it renews at the end of the current bill cycle.
- Redeem gift card
Redeem a gift card's redemption code onto an account.
- Refund invoice
Issue a refund against an invoice.
- Remove add-on from subscription
Removes an add-on from a subscription.
- Terminate subscription
Immediately terminates a subscription. refund may be none, partial, or full.
- Update account
Updates the specified account.
- Update account billing info
Set or replace an account's credit card / payment billing information.
- Update coupon
Update an active coupon's details.
- Update item
Update an existing catalog item.
- Update plan
Update an existing subscription plan.
- Update plan add-on
Update an existing plan add-on.
- Update shipping address
Update an account's shipping address.
- Update subscription renewal date
For an active subscription, this will change the next renewal date. For a subscription in a trial period, modifying the renewal date will change when the trial expires.
- Void invoice
Void a credit invoice.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Intercom and Recurly, answered
How does the agent match an Intercom contact to the right Recurly account?
It uses the email or account code on the Intercom record with Recurly's Get account action, which accepts a Recurly UUID or a code-prefixed account code. From there it can list that account's subscriptions or invoices before writing anything back to Intercom.
What happens if there is no Recurly account for the person who wrote in?
You decide the rule when you describe the scenario, for example only add the note in Intercom when the Recurly lookup returns an account. The agent tests every scenario, including the case where no matching account exists, before the setup runs on live traffic.
What can start an automation from Intercom?
Any of Intercom's 4 triggers in the catalog, including New company, New or updated contact, New ticket and New conversation. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Recurly when something happens in Intercom?
Any of Recurly's 80 actions, including Create account, Get account, Update account and Create line item. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Recurly to Intercom?
Yes. When something happens in Recurly, your agent can act in Intercom too. This page covers both directions: Recurly's triggers and Intercom's actions are listed here as well.
Do I have to build a connector for Intercom or Recurly?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Intercom and Recurly without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.