Integration
Connect Intercom and ONLYOFFICE DocSpace
When New company fires in Intercom, your agent runs Create File in ONLYOFFICE DocSpace, or File Created in ONLYOFFICE DocSpace to Add note to contact in Intercom. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Intercom and ONLYOFFICE DocSpace to do together?
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Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Intercom and ONLYOFFICE DocSpace can do together
From Intercom to ONLYOFFICE DocSpace
When New company in Intercom
then Create File in ONLYOFFICE DocSpace
From ONLYOFFICE DocSpace to Intercom
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Intercom and ONLYOFFICE DocSpace
Triggers and actions 12 triggers · 49 actions
- New company
Fires when a new company is created.
- New conversation
Polls for conversations, most recently updated first. Fires for each new conversation.
- New or updated contact
Polls for contacts, most recently updated first. Fires for each new or updated contact.
- New ticket
Fires when a new ticket is created.
- Add company
Create (or upsert) a company in Intercom.
- Add note to contact
Adds a note to the specified contact as the specified admin.
- Add note to conversation
Adds an internal note to the specified conversation as an admin.
- Add tag to contact
Attaches a tag to the specified contact.
- Add ticket
Create a support ticket.
- Assign conversation
Assigns the conversation to an admin or team.
- Close conversation
Closes the specified conversation.
- Create contact
Creates a new contact (role user or lead) in Intercom.
- Create message
Creates an admin-initiated email or in-app message to a contact.
- Delete company
Delete a company by ID.
- Delete contact
Deletes a contact by ID.
- Find admin by email
Fetches an admin's details. Lists all admins; match by email.
- Find contact by email
Searches contacts by email and returns matches.
- Find tickets
Search tickets by criteria.
- Get company
Retrieve a company by ID.
- Get contact
Fetches a contact's details by ID.
- Get conversation
Fetches a conversation's details by ID.
- Get ticket
Retrieve a ticket by ID.
- List companies
List all companies.
- List segments
List all segments.
- List tags
Lists all tags for the workspace.
- Open conversation
Opens (marks open) the specified conversation.
- Remove tag from contact
Detaches a tag from the specified contact.
- Send conversation reply
Sends a reply to the specified conversation as an admin.
- Snooze conversation
Snoozes the specified conversation until the given unix timestamp.
- Start conversation
Starts a new conversation with the specified contact.
- Track event
Submit a data event for a contact.
- Update company
Update an existing company.
- Update contact
Updates an existing contact specified by ID.
- Update ticket
Update an existing ticket.
- File Created
Triggers when a new file is created in the selected DocSpace folder or room.
- File Created in My Documents
Triggers when a new file is created in your My documents section.
- Folder Created
Triggers when a new folder is created inside the selected folder or room.
- Folder Created in My Documents
Triggers when a new folder is created in your My Documents section.
- Room Archived
Triggers when a room is moved to the Archive section of your DocSpace.
- Room Created
Triggers when a new room is created in the DocSpace portal.
- User Added
Triggers when a new user is added to the DocSpace portal.
- User Joined
Triggers when a user joins the DocSpace portal by activating their account.
- Archive Room
Moves a DocSpace room to the Archive section.
- Create File
Creates a new document, spreadsheet or presentation file in a DocSpace folder or room.
- Create File in My Documents
Creates a new blank document, spreadsheet or presentation in your My documents section.
- Create Folder
Creates a new folder with the given title inside a folder or room.
- Create Folder in My Documents
Creates a new folder in your My Documents section.
- Create Room
Creates a new room in the DocSpace Rooms section and returns the room's information.
- Delete Folder
Deletes a folder in DocSpace. The deletion runs as a background file operation, which is returned.
- Delete Folder From My Documents
Deletes a folder from My Documents in ONLYOFFICE DocSpace.
- Download File
Returns a temporary pre-signed download link for a DocSpace file.
- Download File From My Documents
Returns a temporary download link for a file in My Documents.
- Find User by Email
Finds a DocSpace user by email address and returns their profile.
- Get External Link
Returns the primary external (public share) link of a DocSpace room.
- Get Room Access List
Returns the list of users, groups and links that have access to a room, with their access rights.
- Invite User
Invites a person to the DocSpace portal by email with the chosen user role.
- Search File
Searches a DocSpace folder or room for files whose title matches the given text.
- Search Folder
Searches a DocSpace folder or room for subfolders whose name matches the given text and returns the matches.
- Share Room
Shares a room with a person by email or user id, giving them the chosen access level, and optionally sends them a notification.
- Upload File
Uploads a file from a URL into a chosen DocSpace folder or room.
- Upload File to My Documents
Uploads a file to your My documents section in ONLYOFFICE DocSpace.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Intercom and ONLYOFFICE DocSpace, answered
What can start an automation from Intercom?
Any of Intercom's 4 triggers in the catalog, including New company, New conversation, New or updated contact and New ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in ONLYOFFICE DocSpace when something happens in Intercom?
Any of ONLYOFFICE DocSpace's 19 actions, including Create File, Create File in My Documents, Create Folder and Create Folder in My Documents. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from ONLYOFFICE DocSpace to Intercom?
Yes. When something happens in ONLYOFFICE DocSpace, your agent can act in Intercom too. This page covers both directions: ONLYOFFICE DocSpace's triggers and Intercom's actions are listed here as well.
Do I have to build a connector for Intercom or ONLYOFFICE DocSpace?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.