Integration
Connect Intercom and NetHunt CRM
When New company fires in Intercom, your agent runs Find Record in NetHunt CRM, or New Call Log in NetHunt CRM to Add note to contact in Intercom. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Intercom and NetHunt CRM to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Support talks to people in Intercom while account details live in NetHunt CRM. Joining them means a conversation or ticket in Intercom can pull the matching NetHunt CRM record by email, and comments or call logs in NetHunt CRM can land as notes and events on the right Intercom contact, so both sides show the same history.
Example flows
What Intercom and NetHunt CRM can do together
From Intercom to NetHunt CRM
When New company in Intercom
then Find Record in NetHunt CRM
From NetHunt CRM to Intercom
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Intercom and NetHunt CRM
Triggers and actions 12 triggers · 32 actions
- New company
Fires when a new company is created.
- New conversation
Polls for conversations, most recently updated first. Fires for each new conversation.
- New or updated contact
Polls for contacts, most recently updated first. Fires for each new or updated contact.
- New ticket
Fires when a new ticket is created.
- Add note to contact
Adds a note to the specified contact as the specified admin.
- Add note to conversation
Adds an internal note to the specified conversation as an admin.
- Add tag to contact
Attaches a tag to the specified contact.
- Assign conversation
Assigns the conversation to an admin or team.
- Close conversation
Closes the specified conversation.
- Create message
Creates an admin-initiated email or in-app message to a contact.
- Delete company
Delete a company by ID.
- Delete contact
Deletes a contact by ID.
- Find admin by email
Fetches an admin's details. Lists all admins; match by email.
- Find contact by email
Searches contacts by email and returns matches.
- Find tickets
Search tickets by criteria.
- Get company
Retrieve a company by ID.
- Get contact
Fetches a contact's details by ID.
- Get conversation
Fetches a conversation's details by ID.
- Get ticket
Retrieve a ticket by ID.
- List companies
List all companies.
- List segments
List all segments.
- List tags
Lists all tags for the workspace.
- Open conversation
Opens (marks open) the specified conversation.
- Remove tag from contact
Detaches a tag from the specified contact.
- Send conversation reply
Sends a reply to the specified conversation as an admin.
- Snooze conversation
Snoozes the specified conversation until the given unix timestamp.
- Start conversation
Starts a new conversation with the specified contact.
- Track event
Submit a data event for a contact.
- New Call Log
Triggered when a new call log is added to a record in the specified folder.
- New Comment
Triggered when a new comment is added to a record in the specified folder.
- New folder
Triggered when a new folder is added.
- New Google Drive File in Folder
Polls a NetHunt folder for newly attached Google Drive files linked to its records. Input: folder_id. Returns the list of new Google Drive file attachments.
- New or Updated Record in Folder
Triggered when a record is created or updated in the specified folder.
- New Record in Folder
Triggered when a record is created in the specified folder.
- Two-way sync new or updated records in folder
A trigger for two-way syncing new and updated records in a specified folder, with enhanced on-the-fly mapping. Can only be used with enhanced two-way sync actions that support on-the-fly mapping.
- Updated Record in Folder
Triggered when a record is updated in the specified folder.
- Add Call Log
Add a call log to the specified record.
- Add Comment
Add a comment to the specified record.
- Delete Record
Delete a record by ID.
- Find Record
Search records in a folder by ID or text query.
- Find record by field value
Finds one record in a NetHunt folder by matching a field value, and projects the record's fields map alongside record_id / id / created_at.
- List Folder Fields
List the fields of a folder.
- List Readable Folders
List all folders the user can read.
- List Writable Folders
List folders the user can create records in.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Intercom and NetHunt CRM, answered
Can a new Intercom conversation find the right NetHunt CRM record?
Yes. The New conversation trigger in Intercom hands the contact's email to Find record by field value in NetHunt CRM, so you get the matching record back before anything else runs. If no record matches, you can say nothing further should happen.
What happens on the Intercom side when someone comments in NetHunt CRM?
The New Comment trigger in NetHunt CRM can lead to Find contact by email and Add note to contact in Intercom, so the comment shows up on the customer's profile. The agent tests every scenario, including a comment on a record with no matching Intercom contact.
What can start an automation from Intercom?
Any of Intercom's 4 triggers in the catalog, including New company, New conversation, New or updated contact and New ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in NetHunt CRM when something happens in Intercom?
Any of NetHunt CRM's 8 actions, including Find Record, Find record by field value, Add Call Log and Add Comment. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from NetHunt CRM to Intercom?
Yes. When something happens in NetHunt CRM, your agent can act in Intercom too. This page covers both directions: NetHunt CRM's triggers and Intercom's actions are listed here as well.
Do I have to build a connector for Intercom or NetHunt CRM?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Intercom and NetHunt CRM without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.