Integration
Connect Intercom and Mural
When New company fires in Intercom, your agent runs Add comment in Mural, or New Mural in Mural to Add note to contact in Intercom. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Intercom and Mural to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Intercom and Mural can do together
From Intercom to Mural
When New company in Intercom
then Add comment in Mural
From Mural to Intercom
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Intercom and Mural
Triggers and actions 6 triggers · 58 actions
- New company
Fires when a new company is created.
- New conversation
Polls for conversations, most recently updated first. Fires for each new conversation.
- New or updated contact
Polls for contacts, most recently updated first. Fires for each new or updated contact.
- New ticket
Fires when a new ticket is created.
- Add company
Create (or upsert) a company in Intercom.
- Add note to contact
Adds a note to the specified contact as the specified admin.
- Add note to conversation
Adds an internal note to the specified conversation as an admin.
- Add tag to contact
Attaches a tag to the specified contact.
- Add ticket
Create a support ticket.
- Assign conversation
Assigns the conversation to an admin or team.
- Close conversation
Closes the specified conversation.
- Create contact
Creates a new contact (role user or lead) in Intercom.
- Create message
Creates an admin-initiated email or in-app message to a contact.
- Delete company
Delete a company by ID.
- Delete contact
Deletes a contact by ID.
- Find admin by email
Fetches an admin's details. Lists all admins; match by email.
- Find contact by email
Searches contacts by email and returns matches.
- Find tickets
Search tickets by criteria.
- Get company
Retrieve a company by ID.
- Get contact
Fetches a contact's details by ID.
- Get conversation
Fetches a conversation's details by ID.
- Get ticket
Retrieve a ticket by ID.
- List companies
List all companies.
- List segments
List all segments.
- List tags
Lists all tags for the workspace.
- Open conversation
Opens (marks open) the specified conversation.
- Remove tag from contact
Detaches a tag from the specified contact.
- Send conversation reply
Sends a reply to the specified conversation as an admin.
- Snooze conversation
Snoozes the specified conversation until the given unix timestamp.
- Start conversation
Starts a new conversation with the specified contact.
- Track event
Submit a data event for a contact.
- Update company
Update an existing company.
- Update contact
Updates an existing contact specified by ID.
- Update ticket
Update an existing ticket.
- New Mural
Triggers when a new mural is created in the selected workspace.
- New Room
Triggers when a new room is created in a Mural workspace.
- Add area
Creates an area widget on a mural, with optional title, size, position, layout and style.
- Add comment
Adds a comment to a mural at a given position, optionally attached to a widget.
- Add folder
Creates a new folder in a Mural room, optionally nested inside an existing folder.
- Add room
Creates a room in a Mural workspace you have write access to.
- Add shape
Creates a shape widget (such as a rectangle or ellipse) on a mural.
- Add tag
Creates a tag in a mural, optionally applying it to widgets. Tag text is limited to 25 characters.
- Add text box
Creates a text box widget on a mural.
- Create Mural
Creates a new mural in a room you own, with an optional title, folder, size and background color.
- Create Sticky
Creates a sticky note on a mural, with optional text, position, size, shape, style and tags.
- Delete mural
Deletes a mural that the connected user owns.
- Delete room
Deletes a room that you own in Mural.
- Delete widget
Deletes a widget (sticky note, shape, text box, etc.) and its content from a mural.
- Duplicate mural
Creates a copy of an existing mural in the room (and optional folder) you choose, with a new title.
- Find murals by title
Searches a workspace for murals whose titles match the text you provide and returns the matching murals.
- Get current user
Returns the profile of the Mural user the connected account belongs to.
- Get mural
Returns the details of a single mural you have access to.
- Get room
Returns the details of a single Mural room, such as its name, type and workspace.
- Get workspace
Returns the details of a Mural workspace you have read access to.
- Invite users to mural
Invites people to a mural by email address or username. Invitees are notified by email; people invited by username are added to the mural immediately.
- List folders
Returns the folders in a Mural room that you have access to.
- List murals
Returns the murals you own or are a member of in a workspace, optionally filtered by status.
- List rooms
Returns the rooms in a Mural workspace that you have access to.
- List tags
Returns the tags defined in a mural.
- List widgets
Returns the widgets (sticky notes, shapes, text boxes, areas and more) on a mural, optionally filtered by widget type or parent widget. Drawings are not included.
- List workspaces
Returns all workspaces the connected Mural user is a member of.
- Update mural
Updates a mural's title, status, size, colors, folder and permission settings. Leave a field blank to keep its current value.
- Update room
Updates the name, description, visibility or favorite status of a Mural room.
- Update sticky note
Updates the text, position, size, style or other properties of an existing sticky note on a mural.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Intercom and Mural, answered
What can start an automation from Intercom?
Any of Intercom's 4 triggers in the catalog, including New company, New conversation, New or updated contact and New ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Mural when something happens in Intercom?
Any of Mural's 28 actions, including Create Mural, Create Sticky, Update mural and Update room. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Mural to Intercom?
Yes. When something happens in Mural, your agent can act in Intercom too. This page covers both directions: Mural's triggers and Intercom's actions are listed here as well.
Do I have to build a connector for Intercom or Mural?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.