Integration

Connect Intercom to MLB Records and Stats

When something happens in Intercom, your agent does the next thing in MLB Records and Stats. Describe it in plain language and the automation is built, tested on every branch and kept running.

Intercom8 triggersIntercom30 actionsMLB Records and Stats19 actions

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What do you want Intercom and MLB Records and Stats to do together?

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Everything your agent can do with Intercom and MLB Records and Stats

Triggers and actions 8 triggers · 49 actions

Trigger
New company
Fires when a new company is created. Poll GET /companies ordered by created_at.
Trigger
New conversation
Polls for conversations, most recently updated first. Fires for each new conversation.
Trigger
New lead
Instant trigger: fires when a new lead is created in Intercom (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New note on conversation
Instant trigger: fires when a note is added to an Intercom conversation (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New or updated contact
Polls for contacts, most recently updated first. Fires for each new or updated contact.
Trigger
New tag on a conversation
Instant trigger: fires when a tag is added to an Intercom conversation (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New tag on a user
Instant trigger: fires when a tag is added to an Intercom user (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New ticket
Fires when a new ticket is created. Poll GET /tickets/search or /tickets ordered by created_at.
Action
Add company
Create (or upsert) a company in Intercom. POST /companies.
Action
Add note to contact
Adds a note to the specified contact as the specified admin.
Action
Add note to conversation
Adds an internal note to the specified conversation as an admin.
Action
Add tag to contact
Attaches a tag to the specified contact.
Action
Add ticket
Create a support ticket. POST /tickets.
Action
Assign conversation
Assigns the conversation to an admin or team.
Action
Close conversation
Closes the specified conversation.
Action
Create contact
Creates a new contact (role user or lead) in Intercom.
Action
Create message
Creates an admin-initiated email or in-app message to a contact.
Action
Delete company
Delete a company by ID. DELETE /companies/{company_id}.
Action
Delete contact
Deletes a contact by ID.
Action
Find admin by email
Fetches an admin's details. Lists all admins; match by email.
Action
Find contact by email
Searches contacts by email and returns matches.
Action
Find tickets
Search tickets by criteria. POST /tickets/search.
Action
Get company
Retrieve a company by ID. GET /companies/{company_id}.
Action
Get contact
Fetches a contact's details by ID.
Action
Get conversation
Fetches a conversation's details by ID.
Action
Get ticket
Retrieve a ticket by ID. GET /tickets/{ticket_id}.
Action
List companies
List all companies. GET /companies.
Action
List segments
List all segments. GET /segments.
Action
List tags
Lists all tags for the workspace.
Action
Open conversation
Opens (marks open) the specified conversation.
Action
Remove tag from contact
Detaches a tag from the specified contact.
Action
Send conversation reply
Sends a reply to the specified conversation as an admin.
Action
Snooze conversation
Snoozes the specified conversation until the given unix timestamp.
Action
Start conversation
Starts a new conversation with the specified contact.
Action
Track event
Submit a data event for a contact. POST /events.
Action
Update company
Update an existing company. PUT /companies/{company_id}.
Action
Update contact
Updates an existing contact specified by ID.
Action
Update ticket
Update an existing ticket. PUT /tickets/{ticket_id}.
Action
Find schedule
Query the game schedule by sportId, teamId, date range, or gamePk(s). GET https://statsapi.mlb.com/api/v1/schedule
Action
Find stats
Query player/team stats by stat type, group, season, and sortStat. GET https://statsapi.mlb.com/api/v1/stats
Action
Find transactions
Query player transactions (trades, signings, DFA, etc.) by teamId, playerId, or date range. GET https://statsapi.mlb.com/api/v1/transactions
Action
Get attendance
Get attendance figures by teamId, leagueId, or season/date. GET https://statsapi.mlb.com/api/v1/attendance
Action
Get draft
Get MLB amateur draft picks by year, optionally filtered to prospects or the latest pick. GET https://statsapi.mlb.com/api/v1/draft/{year}
Action
Get game boxscore
Get a game's full boxscore by gamePk. GET https://statsapi.mlb.com/api/v1/game/{gamePk}/boxscore
Action
Get game linescore
Get a game's linescore (inning-by-inning) by gamePk. GET https://statsapi.mlb.com/api/v1/game/{gamePk}/linescore
Action
Get game live feed
Get a game's full live feed (plays, boxscore, linescore combined) by gamePk. GET https://statsapi.mlb.com/api/v1/game/{gamePk}/feed/live
Action
Get game play by play
Get all plays for a game by gamePk. GET https://statsapi.mlb.com/api/v1/game/{gamePk}/playByPlay
Action
Get person
Get a single player/person's bio info by personId. GET https://statsapi.mlb.com/api/v1/people/{personId}
Action
Get person stats
Get a player's stats for a specific game by personId and gamePk (or "current"). GET https://statsapi.mlb.com/api/v1/people/{personId}/stats/game/{gamePk}
Action
Get standings
Get division/league standings by leagueId and season. GET https://statsapi.mlb.com/api/v1/standings
Action
Get stats leaders
Get statistical leaders by leaderCategories, season, and league/sport. GET https://statsapi.mlb.com/api/v1/stats/leaders
Action
Get team
Get a single MLB team's info by teamId. GET https://statsapi.mlb.com/api/v1/teams/{teamId}
Action
Get team roster
Get a team's player roster by teamId. GET https://statsapi.mlb.com/api/v1/teams/{teamId}/roster
Action
Get team stats
Get a team's season stats by teamId, season, and stat group. GET https://statsapi.mlb.com/api/v1/teams/{teamId}/stats
Action
Get venue
Get venue info by venueIds. GET https://statsapi.mlb.com/api/v1/venues
Action
List divisions
List MLB divisions, optionally filtered by leagueId/sportId/season. GET https://statsapi.mlb.com/api/v1/divisions
Action
List leagues
List MLB leagues by sportId/leagueIds/seasons. GET https://statsapi.mlb.com/api/v1/league

Each app on its own

The other way round: MLB Records and Stats to Intercom