Integration
Connect Intercom and MailUp
When something happens in Intercom or MailUp, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Intercom and MailUp to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Intercom and MailUp can do together
From Intercom to MailUp
When New company in Intercom
then Add list in MailUp
When New conversation in Intercom
then Add Recipient to Group in MailUp
From MailUp to Intercom
When New Email Message in List in MailUp
then Create message in Intercom
When New Group in MailUp
then Add company in Intercom
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Intercom and MailUp
Triggers and actions 8 triggers · 55 actions
Trigger
New companyFires when a new company is created.
Trigger
New conversationPolls for conversations, most recently updated first. Fires for each new conversation.
Trigger
New or updated contactPolls for contacts, most recently updated first. Fires for each new or updated contact.
Trigger
New ticketFires when a new ticket is created.
Action
Add companyCreate (or upsert) a company in Intercom.
Action
Add note to contactAdds a note to the specified contact as the specified admin.
Action
Add note to conversationAdds an internal note to the specified conversation as an admin.
Action
Add tag to contactAttaches a tag to the specified contact.
Action
Add ticketCreate a support ticket.
Action
Assign conversationAssigns the conversation to an admin or team.
Action
Close conversationCloses the specified conversation.
Action
Create contactCreates a new contact (role user or lead) in Intercom.
Action
Create messageCreates an admin-initiated email or in-app message to a contact.
Action
Delete companyDelete a company by ID.
Action
Delete contactDeletes a contact by ID.
Action
Find admin by emailFetches an admin's details. Lists all admins; match by email.
Action
Find contact by emailSearches contacts by email and returns matches.
Action
Find ticketsSearch tickets by criteria.
Action
Get companyRetrieve a company by ID.
Action
Get contactFetches a contact's details by ID.
Action
Get conversationFetches a conversation's details by ID.
Action
Get ticketRetrieve a ticket by ID.
Action
List companiesList all companies.
Action
List segmentsList all segments.
Action
List tagsLists all tags for the workspace.
Action
Open conversationOpens (marks open) the specified conversation.
Action
Remove tag from contactDetaches a tag from the specified contact.
Action
Send conversation replySends a reply to the specified conversation as an admin.
Action
Snooze conversationSnoozes the specified conversation until the given unix timestamp.
Action
Start conversationStarts a new conversation with the specified contact.
Action
Track eventSubmit a data event for a contact.
Action
Update companyUpdate an existing company.
Action
Update contactUpdates an existing contact specified by ID.
Action
Update ticketUpdate an existing ticket.
Trigger
New Email Message in ListA new email message was created in the list. MailUp is a multi-list environment and messages are list-specific.
Trigger
New GroupNew group added to the specified list. MailUp is a multi-list environment and groups are list-specific.
Trigger
New Recipient SubscribedThere is a new subscriber in the specified list. MailUp is a multi-list environment.
Trigger
New Recipient UnsubscribedA recipient unsubscribed from the specified list. MailUp is a multi-list environment.
Action
Add listCreate a new list. POST Console/List
Action
Add Recipient to GroupAdd recipient to the specified group on the list.
Action
Add Recipient to ListAdds a new recipient to the specified list as a subscriber.
Action
Create New Email MessageCreate a new email message on the specified list.
Action
Create New GroupAdd a new group to the specified list. MailUp is a multi-list environment.
Action
Delete email messageDelete an email message. DELETE Console/List/{id_List}/Email/{id_Message}
Action
Delete groupDelete a group in a list. DELETE Console/List/{id_List}/Group/{id_Group}
Action
Delete listDelete a list. DELETE Console/List/{id_List}
Action
Get email messageRetrieve email message details. GET Console/List/{id_List}/Email/{id_Message}
Action
Get listRetrieve list details by id. GET Console/List/{id_List}
Action
List email messagesRetrieve email messages of a list. GET Console/List/{id_List}/Emails
Action
List Email Message Sendingslists the sendings (send tasks, with recipients count and status) created for an email message.
Action
List Group RecipientsLists the recipients in a MailUp group (GET Console/Group/{id_group}/Recipients), with id, email, name and personal data fields.
Action
List groupsRetrieve groups of a list. GET Console/List/{id_List}/Groups
Action
List listsRetrieve the console's lists. GET Console/List on services.mailup.com/API/v1.1/Rest/ConsoleService.svc
Action
List subscribed recipientsRetrieve subscribed recipients of a list. GET Console/List/{id_List}/Recipients/Subscribed
Action
Remove recipient from groupUnsubscribe a recipient from a group. DELETE Console/Group/{id_Group}/Unsubscribe/{id_Recipient}
Action
Remove Recipient From ListThis method unsubscribe the given recipient from the specified list.
Action
Send Message to Email AddressSends the specified message (previously created in MailUp in the specified List) to the email address specified.
Action
Send Message to GroupSend a message to a predefined group in the specified list.
Action
Send message to listSend an email message to all recipients of a list. POST Console/List/{id_List}/Email/{id_Message}/Send
Action
Unsubscribe recipient from listUnsubscribe a recipient from a list. DELETE Console/List/{id_List}/Unsubscribe/{id_Recipient}
Action
Update email messageModify an email message. PUT Console/List/{id_List}/Email/{id_Message}
Action
Update groupModify a group in a list. PUT Console/List/{id_List}/Group/{id_Group}
Action
Update listModify details of a list. PUT Console/List/{id_List}
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Intercom and MailUp, answered
What can start an automation from Intercom?
Any of Intercom's 4 triggers in the catalog, including New company, New conversation, New or updated contact and New ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in MailUp when something happens in Intercom?
Any of MailUp's 25 actions, including Create New Email Message, Create New Group, Send Message to Email Address and Send Message to Group. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from MailUp to Intercom?
Yes. When something happens in MailUp, your agent can act in Intercom too. This page covers both directions: MailUp's triggers and Intercom's actions are listed here as well.
Do I have to build a connector for Intercom or MailUp?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.