Integration
Connect Intercom and Kenect Text Messaging
When New company fires in Intercom, your agent runs Add contacts to contact group in Kenect Text Messaging, or Lead Push in Kenect Text Messaging to Add note to contact in Intercom. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Intercom and Kenect Text Messaging to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Intercom and Kenect Text Messaging can do together
From Intercom to Kenect Text Messaging
When New company in Intercom
then Add contacts to contact group in Kenect Text Messaging
When New conversation in Intercom
then Get conversation in Kenect Text Messaging
From Kenect Text Messaging to Intercom
When Lead Push in Kenect Text Messaging
then Add note to contact in Intercom
When Lead Push in Kenect Text Messaging
then Add tag to contact in Intercom
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Intercom and Kenect Text Messaging
Triggers and actions 5 triggers · 36 actions
Trigger
New companyFires when a new company is created.
Trigger
New conversationPolls for conversations, most recently updated first. Fires for each new conversation.
Trigger
New or updated contactPolls for contacts, most recently updated first. Fires for each new or updated contact.
Trigger
New ticketFires when a new ticket is created.
Action
Add note to contactAdds a note to the specified contact as the specified admin.
Action
Add note to conversationAdds an internal note to the specified conversation as an admin.
Action
Add tag to contactAttaches a tag to the specified contact.
Action
Assign conversationAssigns the conversation to an admin or team.
Action
Close conversationCloses the specified conversation.
Action
Create messageCreates an admin-initiated email or in-app message to a contact.
Action
Delete companyDelete a company by ID.
Action
Delete contactDeletes a contact by ID.
Action
Find admin by emailFetches an admin's details. Lists all admins; match by email.
Action
Find contact by emailSearches contacts by email and returns matches.
Action
Find ticketsSearch tickets by criteria.
Action
Get companyRetrieve a company by ID.
Action
Get contactFetches a contact's details by ID.
Action
Get conversationFetches a conversation's details by ID.
Action
Get ticketRetrieve a ticket by ID.
Action
List companiesList all companies.
Action
List segmentsList all segments.
Action
List tagsLists all tags for the workspace.
Action
Open conversationOpens (marks open) the specified conversation.
Action
Remove tag from contactDetaches a tag from the specified contact.
Action
Send conversation replySends a reply to the specified conversation as an admin.
Action
Snooze conversationSnoozes the specified conversation until the given unix timestamp.
Action
Start conversationStarts a new conversation with the specified contact.
Action
Track eventSubmit a data event for a contact.
Trigger
Lead PushTriggers when a new conversation starts in Kenect, the closest record Kenect's API exposes to an incoming lead.
Action
Add contacts to contact groupAdds one or more contacts to an existing contact group and returns the per-contact processing status.
Action
Find contact by phoneFinds the contact at a Kenect location that has the given phone number.
Action
Get contactReturns a single Kenect contact by its contact ID, including its phone numbers and contact groups.
Action
Get conversationReturns one Kenect conversation with its messages, contact, assignment and read status.
Action
List contact groupsReturns the contact groups in a Kenect location, with each group's name and its contact, opt-in and opt-out counts.
Action
List contactsReturns the contacts in your Kenect account, optionally narrowed by location, search text or status, and sorted the way you choose.
Action
List locationsReturns all the Kenect locations available to your account, including each location's name and address.
Action
List reviewsReturns all Google and Facebook reviews for the locations assigned to the connected Kenect user, including their ratings, comments and reply status.
Action
List usersReturns the users on the Kenect account, optionally only those with permissions in a chosen location.
Action
Push LeadSubmits a lead to a Kenect location, which begins a text conversation with the person making the inquiry. Returns the id of the new lead.
Action
Reply to conversationSends a reply in an existing Kenect conversation from a chosen location, with optional subject and attachments.
Action
Review RequestSends a review request to a contact's phone number from a Kenect location and returns the message that was sent.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Intercom
Intercom to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Intercom to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Intercom to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Intercom to StripeStripe is a payment processing platform for online businesses.
Intercom to QuickBooks OnlineQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
Intercom to PipedrivePipedrive is a sales CRM and pipeline management tool.
More into Kenect Text Messaging
HubSpot to Kenect Text MessagingHubSpot is your all-in-one stop for all of your marketing software needs.
Google Sheets to Kenect Text MessagingGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to Kenect Text MessagingGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to Kenect Text MessagingGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Google Drive to Kenect Text MessagingGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
ActiveCampaign to Kenect Text MessagingActiveCampaign is a marketing automation, email marketing, and CRM platform.
Questions
Intercom and Kenect Text Messaging, answered
What can start an automation from Intercom?
Any of Intercom's 4 triggers in the catalog, including New company, New conversation, New or updated contact and New ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Kenect Text Messaging when something happens in Intercom?
Any of Kenect Text Messaging's 12 actions, including Add contacts to contact group, Find contact by phone, Get contact and Get conversation. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Kenect Text Messaging to Intercom?
Yes. When something happens in Kenect Text Messaging, your agent can act in Intercom too. This page covers both directions: Kenect Text Messaging's triggers and Intercom's actions are listed here as well.
Do I have to build a connector for Intercom or Kenect Text Messaging?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Intercom and Kenect Text Messaging without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.