Integration
Connect Intercom to Google Maps Platform
When New company fires in Intercom, your agent runs Geocode Address in Google Maps Platform. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Intercom and Google Maps Platform to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Intercom can start in Google Maps Platform
When New company in Intercom
then Geocode Address in Google Maps Platform
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Intercom and Google Maps Platform
Triggers and actions 4 triggers · 38 actions
- New company
Fires when a new company is created.
- New conversation
Polls for conversations, most recently updated first. Fires for each new conversation.
- New or updated contact
Polls for contacts, most recently updated first. Fires for each new or updated contact.
- New ticket
Fires when a new ticket is created.
- Add company
Create (or upsert) a company in Intercom.
- Add note to contact
Adds a note to the specified contact as the specified admin.
- Add note to conversation
Adds an internal note to the specified conversation as an admin.
- Add tag to contact
Attaches a tag to the specified contact.
- Add ticket
Create a support ticket.
- Assign conversation
Assigns the conversation to an admin or team.
- Close conversation
Closes the specified conversation.
- Create contact
Creates a new contact (role user or lead) in Intercom.
- Create message
Creates an admin-initiated email or in-app message to a contact.
- Delete company
Delete a company by ID.
- Delete contact
Deletes a contact by ID.
- Find admin by email
Fetches an admin's details. Lists all admins; match by email.
- Find contact by email
Searches contacts by email and returns matches.
- Find tickets
Search tickets by criteria.
- Get company
Retrieve a company by ID.
- Get contact
Fetches a contact's details by ID.
- Get conversation
Fetches a conversation's details by ID.
- Get ticket
Retrieve a ticket by ID.
- List companies
List all companies.
- List segments
List all segments.
- List tags
Lists all tags for the workspace.
- Open conversation
Opens (marks open) the specified conversation.
- Remove tag from contact
Detaches a tag from the specified contact.
- Send conversation reply
Sends a reply to the specified conversation as an admin.
- Snooze conversation
Snoozes the specified conversation until the given unix timestamp.
- Start conversation
Starts a new conversation with the specified contact.
- Track event
Submit a data event for a contact.
- Update company
Update an existing company.
- Update contact
Updates an existing contact specified by ID.
- Update ticket
Update an existing ticket.
- Geocode Address
Converts a street address or place description into latitude/longitude coordinates and a formatted address.
- Get Directions
Returns a route between an origin and a destination, with total distance, travel time and step-by-step legs.
- Get Distance Matrix
Returns travel distance and time for every pair of origins and destinations.
- Get Place Details
Returns the details of one Google Maps place, including its name, address, location, rating, phone number, website and opening hours.
- Get Route
Calculates a route between an origin and a destination address and returns its distance, travel time, route polyline and summary.
- Nearby Search
Finds places within a radius of a latitude and longitude, optionally limited to place types such as restaurant or gas station, and returns them with their address, location and rating.
- Reverse Geocode
Converts latitude/longitude coordinates into the nearest human-readable address.
- Text Search
Searches Google Maps for places matching a text query, such as "pizza in New York", and returns the matching places with their address, location, rating and contact details.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Intercom
Intercom to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Intercom to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Intercom to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Intercom to StripeStripe is a payment processing platform for online businesses.
Intercom to QuickBooks OnlineQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
Intercom to PipedrivePipedrive is a sales CRM and pipeline management tool.
More into Google Maps Platform
Instagram to Google Maps PlatformInstagram is a social media platform for sharing photos, videos, and stories.
Mapster to Google Maps PlatformMapster is a feedback survey platform that helps you collect and analyze user feedback.
Paperless to Google Maps PlatformPaperless lets you create, sign, and manage intelligent documents on a single platform.
TickTick to Google Maps PlatformTickTick is a simple and effective to-do list and task manager app with seamless cloud synchronization...
Questions
Intercom and Google Maps Platform, answered
What can start an automation from Intercom?
Any of Intercom's 4 triggers in the catalog, including New company, New conversation, New or updated contact and New ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Google Maps Platform when something happens in Intercom?
Any of Google Maps Platform's 8 actions, including Geocode Address, Get Directions, Get Distance Matrix and Get Place Details. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Google Maps Platform to Intercom?
Google Maps Platform has no triggers in the catalog today, so automations start in Intercom. If you need the other direction, ask: your agent reads Google Maps Platform's API documentation and adds it.
Do I have to build a connector for Intercom or Google Maps Platform?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.