Integration

Connect Intercom to Easymailing

When something happens in Intercom, your agent does the next thing in Easymailing. Describe it in plain language and the automation is built, tested on every branch and kept running.

Intercom8 triggersIntercom30 actionsEasymailing27 actions

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Everything your agent can do with Intercom and Easymailing

Triggers and actions 8 triggers · 57 actions

Trigger
New company
Fires when a new company is created. Poll GET /companies ordered by created_at.
Trigger
New conversation
Polls for conversations, most recently updated first. Fires for each new conversation.
Trigger
New lead
Instant trigger: fires when a new lead is created in Intercom (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New note on conversation
Instant trigger: fires when a note is added to an Intercom conversation (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New or updated contact
Polls for contacts, most recently updated first. Fires for each new or updated contact.
Trigger
New tag on a conversation
Instant trigger: fires when a tag is added to an Intercom conversation (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New tag on a user
Instant trigger: fires when a tag is added to an Intercom user (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New ticket
Fires when a new ticket is created. Poll GET /tickets/search or /tickets ordered by created_at.
Action
Add company
Create (or upsert) a company in Intercom. POST /companies.
Action
Add note to contact
Adds a note to the specified contact as the specified admin.
Action
Add note to conversation
Adds an internal note to the specified conversation as an admin.
Action
Add tag to contact
Attaches a tag to the specified contact.
Action
Add ticket
Create a support ticket. POST /tickets.
Action
Assign conversation
Assigns the conversation to an admin or team.
Action
Close conversation
Closes the specified conversation.
Action
Create contact
Creates a new contact (role user or lead) in Intercom.
Action
Create message
Creates an admin-initiated email or in-app message to a contact.
Action
Delete company
Delete a company by ID. DELETE /companies/{company_id}.
Action
Delete contact
Deletes a contact by ID.
Action
Find admin by email
Fetches an admin's details. Lists all admins; match by email.
Action
Find contact by email
Searches contacts by email and returns matches.
Action
Find tickets
Search tickets by criteria. POST /tickets/search.
Action
Get company
Retrieve a company by ID. GET /companies/{company_id}.
Action
Get contact
Fetches a contact's details by ID.
Action
Get conversation
Fetches a conversation's details by ID.
Action
Get ticket
Retrieve a ticket by ID. GET /tickets/{ticket_id}.
Action
List companies
List all companies. GET /companies.
Action
List segments
List all segments. GET /segments.
Action
List tags
Lists all tags for the workspace.
Action
Open conversation
Opens (marks open) the specified conversation.
Action
Remove tag from contact
Detaches a tag from the specified contact.
Action
Send conversation reply
Sends a reply to the specified conversation as an admin.
Action
Snooze conversation
Snoozes the specified conversation until the given unix timestamp.
Action
Start conversation
Starts a new conversation with the specified contact.
Action
Track event
Submit a data event for a contact. POST /events.
Action
Update company
Update an existing company. PUT /companies/{company_id}.
Action
Update contact
Updates an existing contact specified by ID.
Action
Update ticket
Update an existing ticket. PUT /tickets/{ticket_id}.
Action
Add Member to Automation Queue
Add member to automation queue. Starts the automation for the member.
Action
Add Member to Group
Add member to group in a specified audience.
Action
Cancel Order
The status of the order will be set to "cancelled". You can use to send an email to the customer to inform him that his order has been cancelled.
Action
Create a Campaign
Creates a campaign draft.
Action
Create a Group
Creates a group in the selected audience.
Action
Create a New Cart (Order)
Creates a new order with status cart in the store.
Action
Create or Update Category
Creates or updates a category in a store.
Action
Create or Update Customer
Creates or updates a customer in a store.
Action
Create or Update Member
Creates or updates a member in a specified audience.
Action
Create or Update Product
Creates or updates a product in a store.
Action
Create or Update Variant
Creates or updates a variant in a store.
Action
Delete a Member
Delete a member in a specified audience.
Action
Delete Order
Delete an order in the selected store.
Action
Get Audience
Get one audience by uuid. GET /audiences/{uuid}.
Action
Get Customer by Email
Finds a customer in an store by their email address.
Action
Get Member by Email
Finds a member in an audience by their email address.
Action
List Members
List members of an audience with pagination. GET /audiences/{audienceUuid}/members.
Action
List Orders
List orders in a store. GET /stores/{storeResourceId}/orders.
Action
List Products
List products in a store. GET /stores/{storeResourceId}/products.
Action
Pay Order
The status of the order will be set to "paid". Orders Paid not trigger the abandoned cart automation and Payment reminder automation.
Action
Process Order
Convert a cart to an order. The status of the order will be set to "new".
Action
Refund Order
The status of the order will be set to "refunded". You can use to send an email to the customer to inform him that his order has been refunded.
Action
Remove Member From Group
Remove member from group in a specified audience.
Action
Schedule a Campaign
Schedules a campaign to be sent at a later date.
Action
Send a Campaign
Sends a campaign now
Action
Ship Order
The status of the order will be set to "shipped". You can use to send an email to the customer to inform him that his order has been shipped.
Action
Unsubscribe a Member
Unsubscribe a member in a specified audience.

Each app on its own

The other way round: Easymailing to Intercom