Integration

Connect Intercom to Bitly

When something happens in Intercom, your agent does the next thing in Bitly. Describe it in plain language and the automation is built, tested on every branch and kept running.

Intercom8 triggersIntercom30 actionsBitly8 triggersBitly25 actions

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Everything your agent can do with Intercom and Bitly

Triggers and actions 16 triggers · 55 actions

Trigger
New company
Fires when a new company is created. Poll GET /companies ordered by created_at.
Trigger
New conversation
Polls for conversations, most recently updated first. Fires for each new conversation.
Trigger
New lead
Instant trigger: fires when a new lead is created in Intercom (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New note on conversation
Instant trigger: fires when a note is added to an Intercom conversation (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New or updated contact
Polls for contacts, most recently updated first. Fires for each new or updated contact.
Trigger
New tag on a conversation
Instant trigger: fires when a tag is added to an Intercom conversation (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New tag on a user
Instant trigger: fires when a tag is added to an Intercom user (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New ticket
Fires when a new ticket is created. Poll GET /tickets/search or /tickets ordered by created_at.
Action
Add company
Create (or upsert) a company in Intercom. POST /companies.
Action
Add note to contact
Adds a note to the specified contact as the specified admin.
Action
Add note to conversation
Adds an internal note to the specified conversation as an admin.
Action
Add tag to contact
Attaches a tag to the specified contact.
Action
Add ticket
Create a support ticket. POST /tickets.
Action
Assign conversation
Assigns the conversation to an admin or team.
Action
Close conversation
Closes the specified conversation.
Action
Create contact
Creates a new contact (role user or lead) in Intercom.
Action
Create message
Creates an admin-initiated email or in-app message to a contact.
Action
Delete company
Delete a company by ID. DELETE /companies/{company_id}.
Action
Delete contact
Deletes a contact by ID.
Action
Find admin by email
Fetches an admin's details. Lists all admins; match by email.
Action
Find contact by email
Searches contacts by email and returns matches.
Action
Find tickets
Search tickets by criteria. POST /tickets/search.
Action
Get company
Retrieve a company by ID. GET /companies/{company_id}.
Action
Get contact
Fetches a contact's details by ID.
Action
Get conversation
Fetches a conversation's details by ID.
Action
Get ticket
Retrieve a ticket by ID. GET /tickets/{ticket_id}.
Action
List companies
List all companies. GET /companies.
Action
List segments
List all segments. GET /segments.
Action
List tags
Lists all tags for the workspace.
Action
Open conversation
Opens (marks open) the specified conversation.
Action
Remove tag from contact
Detaches a tag from the specified contact.
Action
Send conversation reply
Sends a reply to the specified conversation as an admin.
Action
Snooze conversation
Snoozes the specified conversation until the given unix timestamp.
Action
Start conversation
Starts a new conversation with the specified contact.
Action
Track event
Submit a data event for a contact. POST /events.
Action
Update company
Update an existing company. PUT /companies/{company_id}.
Action
Update contact
Updates an existing contact specified by ID.
Action
Update ticket
Update an existing ticket. PUT /tickets/{ticket_id}.
Trigger
New Bitlink in Group
Triggers when a new Bitlink appears in the group.
Trigger
New Branded Short Domain
Triggers when a new branded short domain is added.
Trigger
New Channel
Triggers when a new channel is created.
Trigger
New Group
Triggers when a new group is created.
Trigger
New Organization
Triggers when a new organization is created.
Trigger
New QR Code in Group
Triggers when a new QR code appears in the group.
Trigger
New Sorted Bitlink in Group
Triggers when a new Bitlink appears in the group's sorted ranking.
Trigger
New Tag in Group
Triggers when a new tag appears in the group.
Action
Add Custom Bitlink
create a custom (branded) Bitlink
Action
Bulk update bitlinks
bulk update Bitlinks in a group
Action
Create an inline CSV export for a group
create an inline CSV export for a group
Action
Create Bitlink
Shortens a long URL into a Bitlink. Optionally set a title and a branded custom domain.
Action
Delete a Bitlink
delete a Bitlink
Action
Expand Bitlink
Returns the long destination URL for a Bitlink ID (e.g. bit.ly/abc123).
Action
Generate a static QR Code image
generate a static QR code image
Action
Get Group Limit Usage
Returns a Bitly group's current feature limit usage, with the count used for each limit.
Action
Get Plan Limits
Returns all plan limits and their current usage counts for a Bitly organization.
Action
Get Platform Limits
Returns the organization's platform limits and current usage counts per API endpoint.
Action
Get QR Code Image
Fetches a QR code's rendered image by QR code ID. The image is saved to APIANT temporary storage and returned as a file reference, so it can be emailed, uploaded or attached in a later step. An error occurs if the QR code is not found.
Action
Get Top Links and QR Codes by Engagement
Returns a group's top-performing bitlinks and decoupled QR codes ranked by engagement count over a chosen reporting window.
Action
Retrieve Bitlink
Fetches the details of a single Bitlink by its ID (e.g. bit.ly/abc123).
Action
Retrieve Custom Bitlink
Returns the Bitlink that a custom (branded) short link points to, along with that Bitlink's details — destination URL, title, tags, and created timestamp. An error occurs if the custom Bitlink is not found.
Action
Retrieve Group
Fetches a single Bitly group (workspace) by its GUID, returning the group's name, organization, role, status, and branded short domains. An error occurs if the group is not found.
Action
Retrieve Group Preferences
Fetches the preferences for a single Bitly group (workspace) by its GUID, returning the group's default short domain. An error occurs if the group is not found.
Action
Retrieve Organization
Fetches a single Bitly organization by its GUID, returning the organization's name, subscription tier, role, status, and branded short domains. An error occurs if the organization is not found.
Action
Retrieve QR Code
Returns the details of a single QR code by its ID — title, the Bitlink and destination URLs it encodes, its type, tags, and created/updated timestamps. This returns the QR code's information only, not the scannable image file; use Get QR Code Image for that. An error occurs if the QR code is not found.
Action
Retrieve User
Returns the Bitly user account the connection is authenticated as, including its login, name, email addresses, activity flags and default group.
Action
Shorten a Link
shorten a long URL into a Bitlink
Action
Update a Group
update a group
Action
Update a QR Code
update a QR code
Action
Update a User
update the authenticated user
Action
Update Bitlink
Updates a Bitlink's title, tags, or archived state.
Action
Update Group Preferences
update group preferences

Each app on its own

The other way round: Bitly to Intercom