Integration
Connect Bitly and Intercom
When New Bitlink in Group fires in Bitly, your agent runs Create message in Intercom, or New conversation in Intercom to Update a User in Bitly. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Bitly and Intercom to do together?
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Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Connecting Intercom and Bitly puts short, trackable links where your support and marketing conversations already happen. A new conversation, ticket or company in Intercom can produce a Bitlink or QR code in Bitly, and new Bitlinks, tags or QR codes in Bitly can post notes, events or messages back onto the right Intercom contact.
Example flows
What Bitly and Intercom can do together
From Bitly to Intercom
When New Bitlink in Group in Bitly
then Create message in Intercom
From Intercom to Bitly
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Bitly and Intercom
Triggers and actions 12 triggers · 49 actions
- New Bitlink in Group
Triggers when a new Bitlink appears in the group.
- New Branded Short Domain
Triggers when a new branded short domain is added.
- New Channel
Triggers when a new channel is created.
- New Group
Triggers when a new group is created.
- New Organization
Triggers when a new organization is created.
- New QR Code in Group
Triggers when a new QR code appears in the group.
- New Sorted Bitlink in Group
Triggers when a new Bitlink appears in the group's sorted ranking.
- New Tag in Group
Triggers when a new tag appears in the group.
- Add Custom Bitlink
create a custom (branded) Bitlink
- Bulk update bitlinks
bulk update Bitlinks in a group
- Create an inline CSV export for a group
create an inline CSV export for a group
- Create Bitlink
Shortens a long URL into a Bitlink. Optionally set a title and a branded custom domain.
- Delete a Bitlink
delete a Bitlink
- Expand Bitlink
Returns the long destination URL for a Bitlink ID.
- Generate a static QR Code image
generate a static QR code image
- Get Group Limit Usage
Returns a Bitly group's current feature limit usage, with the count used for each limit.
- Get Plan Limits
Returns all plan limits and their current usage counts for a Bitly organization.
- Get Platform Limits
Returns the organization's platform limits and current usage counts per API endpoint.
- Get QR Code Image
Fetches a QR code's rendered image by QR code ID. The image is saved to APIANT temporary storage and returned as a file reference, so it can be emailed, uploaded or attached in a later step. An error occurs if the QR code is not found.
- Get Top Links and QR Codes by Engagement
Returns a group's top-performing bitlinks and decoupled QR codes ranked by engagement count over a chosen reporting window.
- Retrieve Bitlink
Fetches the details of a single Bitlink by its ID.
- Retrieve Custom Bitlink
Returns the Bitlink that a custom (branded) short link points to, along with that Bitlink's details — destination URL, title, tags, and created timestamp. An error occurs if the custom Bitlink is not found.
- Retrieve Group
Fetches a single Bitly group (workspace) by its GUID, returning the group's name, organization, role, status, and branded short domains. An error occurs if the group is not found.
- Retrieve Group Preferences
Fetches the preferences for a single Bitly group (workspace) by its GUID, returning the group's default short domain. An error occurs if the group is not found.
- Retrieve Organization
Fetches a single Bitly organization by its GUID, returning the organization's name, subscription tier, role, status, and branded short domains. An error occurs if the organization is not found.
- Retrieve QR Code
Returns the details of a single QR code by its ID — title, the Bitlink and destination URLs it encodes, its type, tags, and created/updated timestamps. This returns the QR code's information only, not the scannable image file; use Get QR Code Image for that. An error occurs if the QR code is not found.
- Retrieve User
Returns the Bitly user account the connection is authenticated as, including its login, name, email addresses, activity flags and default group.
- Shorten a Link
shorten a long URL into a Bitlink
- Update a Group
update a group
- Update a QR Code
update a QR code
- Update a User
update the authenticated user
- Update Bitlink
Updates a Bitlink's title, tags, or archived state.
- Update Group Preferences
update group preferences
- New company
Fires when a new company is created.
- New conversation
Polls for conversations, most recently updated first. Fires for each new conversation.
- New or updated contact
Polls for contacts, most recently updated first. Fires for each new or updated contact.
- New ticket
Fires when a new ticket is created.
- Add note to contact
Adds a note to the specified contact as the specified admin.
- Add note to conversation
Adds an internal note to the specified conversation as an admin.
- Add tag to contact
Attaches a tag to the specified contact.
- Assign conversation
Assigns the conversation to an admin or team.
- Close conversation
Closes the specified conversation.
- Create message
Creates an admin-initiated email or in-app message to a contact.
- Delete company
Delete a company by ID.
- Delete contact
Deletes a contact by ID.
- Find admin by email
Fetches an admin's details. Lists all admins; match by email.
- Find contact by email
Searches contacts by email and returns matches.
- Find tickets
Search tickets by criteria.
- Get company
Retrieve a company by ID.
- Get contact
Fetches a contact's details by ID.
- Get conversation
Fetches a conversation's details by ID.
- Get ticket
Retrieve a ticket by ID.
- List companies
List all companies.
- List segments
List all segments.
- List tags
Lists all tags for the workspace.
- Open conversation
Opens (marks open) the specified conversation.
- Remove tag from contact
Detaches a tag from the specified contact.
- Send conversation reply
Sends a reply to the specified conversation as an admin.
- Snooze conversation
Snoozes the specified conversation until the given unix timestamp.
- Start conversation
Starts a new conversation with the specified contact.
- Track event
Submit a data event for a contact.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Bitly and Intercom, answered
Can a reply in Intercom include a link that was just created in Bitly?
Yes. A new conversation in Intercom can trigger Create Bitlink in Bitly, and the resulting short link can be used in Send conversation reply and in an internal note added to the same conversation.
How does the agent know which Intercom contact a Bitly event belongs to?
You tell it what to match on, and the agent uses Find contact by email or Get contact in Intercom before writing anything. If no contact comes back, it can skip the note, message or tracked event instead of creating a mismatch.
What can start an automation from Bitly?
Any of Bitly's 8 triggers in the catalog, including New Bitlink in Group, New QR Code in Group, New Branded Short Domain and New Channel. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Intercom when something happens in Bitly?
Any of Intercom's 24 actions, including Create message, Find contact by email, Track event and Send conversation reply. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Intercom to Bitly?
Yes. When something happens in Intercom, your agent can act in Bitly too. This page covers both directions: Intercom's triggers and Bitly's actions are listed here as well.
Do I have to build a connector for Bitly or Intercom?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Bitly and Intercom without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.