Integration
Connect Intercom to Arca
When New company fires in Intercom, your agent runs Create Task in Arca. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Intercom and Arca to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Intercom can start in Arca
When New company in Intercom
then Create Task in Arca
When New conversation in Intercom
then Create Comment in Arca
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Intercom and Arca
Triggers and actions 4 triggers · 56 actions
Trigger
New companyFires when a new company is created.
Trigger
New conversationPolls for conversations, most recently updated first. Fires for each new conversation.
Trigger
New or updated contactPolls for contacts, most recently updated first. Fires for each new or updated contact.
Trigger
New ticketFires when a new ticket is created.
Action
Add companyCreate (or upsert) a company in Intercom.
Action
Add note to contactAdds a note to the specified contact as the specified admin.
Action
Add note to conversationAdds an internal note to the specified conversation as an admin.
Action
Add tag to contactAttaches a tag to the specified contact.
Action
Add ticketCreate a support ticket.
Action
Assign conversationAssigns the conversation to an admin or team.
Action
Close conversationCloses the specified conversation.
Action
Create contactCreates a new contact (role user or lead) in Intercom.
Action
Create messageCreates an admin-initiated email or in-app message to a contact.
Action
Delete companyDelete a company by ID.
Action
Delete contactDeletes a contact by ID.
Action
Find admin by emailFetches an admin's details. Lists all admins; match by email.
Action
Find contact by emailSearches contacts by email and returns matches.
Action
Find ticketsSearch tickets by criteria.
Action
Get companyRetrieve a company by ID.
Action
Get contactFetches a contact's details by ID.
Action
Get conversationFetches a conversation's details by ID.
Action
Get ticketRetrieve a ticket by ID.
Action
List companiesList all companies.
Action
List segmentsList all segments.
Action
List tagsLists all tags for the workspace.
Action
Open conversationOpens (marks open) the specified conversation.
Action
Remove tag from contactDetaches a tag from the specified contact.
Action
Send conversation replySends a reply to the specified conversation as an admin.
Action
Snooze conversationSnoozes the specified conversation until the given unix timestamp.
Action
Start conversationStarts a new conversation with the specified contact.
Action
Track eventSubmit a data event for a contact.
Action
Update companyUpdate an existing company.
Action
Update contactUpdates an existing contact specified by ID.
Action
Update ticketUpdate an existing ticket.
Action
Create CommentPosts a new top-level comment on a task.
Action
Create FolderCreates a new folder in a workspace.
Action
Create LabelCreates a new label in a workspace.
Action
Create ListCreates a new list inside a folder.
Action
Create StatusCreates a new status in a workspace.
Action
Create TaskCreates a new task in a workspace.
Action
Delete FolderPermanently deletes a folder and all lists and tasks inside it.
Action
Delete LabelPermanently deletes a label from a workspace.
Action
Delete ListPermanently deletes a list and all tasks inside it.
Action
Delete StatusPermanently deletes a status from a workspace.
Action
Delete TaskPermanently deletes a task.
Action
Get TaskReturns a single task with full details including its status, assignees, and attachments.
Action
Get WorkspaceReturns a single workspace by its ID.
Action
List FoldersReturns all folders in a workspace, ordered by position then name.
Action
List LabelsReturns all labels defined in a workspace, ordered alphabetically by name.
Action
List ListsReturns all lists in a workspace, ordered by position then name.
Action
List StatusesReturns all statuses defined in a workspace, ordered by position.
Action
List Task CommentsReturns all comments on a task, ordered by creation date (oldest first).
Action
List TasksReturns a paginated list of top-level tasks in a workspace, ordered by creation date (newest first).
Action
List Workspace MembersReturns all members of a workspace, ordered by join date (oldest first).
Action
List WorkspacesReturns all workspaces the API key owner belongs to, ordered alphabetically by name.
Action
Update FolderUpdates one or more properties of a folder. Only the fields you include are changed.
Action
Update LabelUpdates one or more properties of a label. Only the fields you include are changed.
Action
Update ListUpdates one or more properties of a list. Only the fields you include are changed.
Action
Update StatusUpdates one or more properties of a status. Only the fields you include are changed.
Action
Update TaskUpdates one or more fields of a task. Only the fields you include are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Intercom
Intercom to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Intercom to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Intercom to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Intercom to StripeStripe is a payment processing platform for online businesses.
Intercom to QuickBooks OnlineQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
Intercom to PipedrivePipedrive is a sales CRM and pipeline management tool.
More into Arca
HubSpot to ArcaHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to ArcaSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to ArcaSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to ArcaGoogle Sheets
Gmail to ArcaGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to ArcaGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Intercom and Arca, answered
What can start an automation from Intercom?
Any of Intercom's 4 triggers in the catalog, including New company, New conversation, New or updated contact and New ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Arca when something happens in Intercom?
Any of Arca's 26 actions, including Create Comment, Create Folder, Create Label and Create List. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Arca to Intercom?
Arca has no triggers in the catalog today, so automations start in Intercom. If you need the other direction, ask: your agent reads Arca's API documentation and adds it.
Do I have to build a connector for Intercom or Arca?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.