Connect inMobile - SMS gateway to Dixa

Both apps 42inMobile - SMS gateway 19Dixa 23

• Trigger
  New email event

  Triggers when a new email event occurs on a message you sent, such as delivered, opened, clicked, bounced or unsubscribed.

• Trigger
  New incoming RCS message

  Triggers when a new RCS message is received by one of your inMobile RCS agents, including text, file, location and suggestion responses.

• Trigger
  New incoming SMS message

  Triggers when a new SMS message is received on one of your inMobile numbers.

• Trigger
  New SMS status report

  Triggers when a delivery status report arrives for a sent SMS message. inMobile hands out each report only once, so a report collected by this trigger can't be retrieved again through the API.

• Action
  Add list

  Creates a new recipient list in your inMobile account and returns its id, name and creation time.

• Action
  Add Mobile Number to Blacklist

  Adds a mobile number to the inMobile blacklist so it no longer receives messages, and returns the created blacklist entry.

• Action
  Add recipient

  Creates a recipient with a phone number and optional contact details on an inMobile SMS list, and returns the new recipient.

• Action
  Cancel SMS message

  Cancels scheduled SMS messages that have not been sent yet and returns a result for each message.

• Action
  Create or Update Contact

  Creates a recipient on an inMobile list, or updates the existing recipient on that list with the same phone number.

• Action
  Delete Contact

  Deletes a contact (recipient) from an inMobile list.

• Action
  Find recipient by number

  Returns the recipient on an inMobile list that has the specified phone number, and reports whether one was found.

• Action
  List lists

  Returns all recipient lists in the inMobile account, with each list's id, name and creation time.

• Action
  List recipients

  Returns all recipients in an inMobile list, including their phone numbers and fields.

• Action
  Parse phone numbers

  Checks a list of phone numbers and returns, for each one, whether it is valid along with its cleaned number, country code and local number.

• Action
  Remove Mobile Number From Blacklist

  Removes a mobile number from your inMobile blacklist, so it can receive messages again.

• Action
  Send email

  Sends an email with a subject and HTML body to up to 100 recipients through inMobile, optionally scheduled for later, and returns the message id and accepted recipients.

• Action
  Send RCS text message

  Sends a text-only RCS message from one of your RCS agents to a mobile number, with optional suggested replies and actions. Returns the message id and the parsed recipient number.

• Action
  Send SMS Message

  Sends one SMS text message to a mobile number, immediately or at a scheduled time, and returns the message ID and how many SMS parts it uses.

• Action
  Update recipient

  Updates an existing recipient on an inMobile list. Only the details you fill in are changed; anything left blank keeps its current value.

• Action
  Add Internal Note

  Adds an internal note, visible only to agents, to a Dixa conversation and returns the created note.

• Action
  Change Conversation Status

  Changes a conversation's status by closing it, reopening it, or putting it into follow-up until a chosen time.

• Action
  Create Callback Request

  Creates a callback request conversation in Dixa, placing a call-back for an end user into the chosen queue, and returns the new conversation's id.

• Action
  Create Conversation

  Creates a new Dixa conversation on the email, contact form, chat, SMS, WhatsApp or callback channel and returns its ID.

• Action
  Create User

  Creates an end user (contact) in Dixa with their name, contact details and any custom contact attributes, and returns the new end user.

• Action
  Get Anonymization Status

  Returns the status of an anonymization request submitted earlier for a user, conversation or message, including when it was initiated and when it was processed.

• Action
  Get Conversation by Id

  Returns a single Dixa conversation by its id, including its channel, state, assignment, queue and custom attributes.

• Action
  Get Conversation Rating

  Returns the latest rating statuses and scores for a conversation, with one entry for each question of the survey.

• Action
  Get Conversation Tags

  Returns the tags applied to a conversation, including each tag's name, color and state.

• Action
  Get Messages in Conversation

  Returns all messages in a Dixa conversation, sorted from oldest to newest.

• Action
  Get Queue by Id

  Returns a Dixa queue by its id, including its name, offering settings, thresholds and the channels that use it. An error occurs if the queue is not found.

• Action
  Get User by Id

  Returns one Dixa end user (contact) by id, including their name, email addresses, phone numbers, external id and custom attribute values.

• Action
  Remove Tag From Conversation

  Removes a tag from a Dixa conversation. Active and inactive tags can both be removed.

• Action
  Search Conversation

  Returns the conversations that contain the specified text, match the specified filters, or both, with snippets showing where the text was found.

• Action
  Search Conversations by User

  Returns the conversations requested by a specific end user.

• Action
  Search Enduser by External ID

  Returns the end users whose external ID matches the value you provide.

• Action
  Search User by Email Address

  Returns the Dixa end users whose email address matches the one you provide.

• Action
  Search User by Phone Number

  Returns the Dixa end users whose phone number matches the one you specify.

• Action
  Set Custom Contact Attributes

  Sets custom attribute values on an end user in Dixa and returns the attributes that were updated.

• Action
  Set Custom Conversation Attributes

  Sets the values of custom attributes on a conversation and returns the conversation's updated custom attributes.

• Action
  Tag Conversation

  Adds an existing active tag to a conversation.

• Action
  Transfer Conversation to Queue

  Transfers a conversation to the queue you choose, optionally on behalf of a specific agent, admin or AI agent.

• Action
  Update End User

  Updates an end user's name, contact details, avatar, external ID and custom contact attributes in Dixa. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.