Connect InfluencerSoft and TOPdesk

Both apps 27InfluencerSoft 12TOPdesk 15

• Trigger
  New Coupon

  Triggers when a new discount coupon is created in InfluencerSoft.

• Trigger
  New Group

  Triggers when a new contact group (subscription list) is created in InfluencerSoft.

• Trigger
  New Product

  Triggers when a new product is created in InfluencerSoft.

• Action
  Add Tag to Lead

  Adds one or more tags to an existing contact, found by email.

• Action
  Add/Update Lead

  Creates a contact, or updates the existing one with the same email, and can add or remove its groups and tags in the same call.

• Action
  Create Order

  Creates an order (invoice) for a customer with one or more products, optionally already paid, with coupon, affiliate and UTM details.

• Action
  List Additional Users

  Returns every additional user (manager) in the account, with their id and name.

• Action
  List Coupons

  Returns every discount coupon in the account, with its id and code.

• Action
  List Groups

  Returns every contact group (subscription list) in the account, with its id, API id and title.

• Action
  List Products

  Returns every product in the account, with its id, system name and title.

• Action
  Remove Lead From List

  Removes an existing contact, found by email, from one or more groups.

• Action
  Remove Tag From Lead

  Removes one or more tags from an existing contact, found by email.

• Trigger
  New First Line Incident

  Triggers when a new first-line incident is created in TOPdesk.

• Trigger
  New Incident

  Triggers when a new incident is created in TOPdesk.

• Trigger
  New Major Incident

  Triggers when a new major incident is created in TOPdesk.

• Trigger
  New Second Line Incident

  Triggers when a new second-line incident is created in TOPdesk.

• Trigger
  Updated Incident

  Triggers when an incident in TOPdesk is created or updated.

• Action
  Add change

  Creates a new change (request for change) in TOPdesk Change Management as an operator, from a template or from a brief description and change type.

• Action
  Create an Incident

  Creates a new incident in TOPdesk, registered for a known person or an unregistered caller.

• Action
  Find Branch

  Finds a TOPdesk branch by its exact name and returns its ID and details.

• Action
  Find changes

  Finds changes in TOPdesk Change Management that match a search filter, such as a change number, status or brief description.

• Action
  Find Incident

  Returns the TOPdesk incident with the given incident number.

• Action
  Find Last Action

  Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.

• Action
  Find Person

  Finds a TOPdesk person (caller) by full name or email address and returns their ID and details.

• Action
  Get change

  Returns the full details of a change, looked up by its id or its change number.

• Action
  Update change

  Updates an existing TOPdesk change: description, requests, progress trail actions, status, classification, requester, assignee and planned dates.

• Action
  Update Incident

  Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.