Integration
Connect incwo and LiveAgent
When New invoice fires in incwo, your agent runs Add customer group in LiveAgent, or New conversation in LiveAgent to Add invoice in incwo. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want incwo and LiveAgent to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What incwo and LiveAgent can do together
From incwo to LiveAgent
When New invoice in incwo
then Add customer group in LiveAgent
From LiveAgent to incwo
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with incwo and LiveAgent
Triggers and actions 4 triggers · 24 actions
- New invoice
Triggered when a new invoice is created
- Add invoice
Creates a draft invoice (or credit note) with its lines in incwo in one atomic call. incwo always creates invoices as drafts; numbering happens when the invoice is confirmed in incwo.
- Add opportunity
Create a lead/opportunity (CRM: Leads and opportunities). POST to the opportunities collection .xml per docs.
- Create Contact
Creates a Contact
- Create Firm
Creates a Firm
- Create Task
Creates a Task
- Find Contact
Finds a contact
- Find Firm
Searches your incwo firms (companies) by keyword and returns the ones that match.
- Get contact
Retrieves a single incwo contact by its ID.
- Get firm
Get a firm by id.
- Get invoice
Returns one incwo invoice (or draft credit note) with its party, lines, totals and progress.
- Get opportunity
Returns one incwo opportunity (lead) with its topic, client, stage, amount and confidence.
- Get task
Returns one incwo task by its id, with its title, content, due date, assignment and status.
- List contacts
List contacts, paginated with ?page=N and date filters.
- List firms
Lists firms (companies) in incwo, optionally narrowed by search text or field filters and sorted.
- Update contact
Update a contact.
- Update firm
Update a firm.
- Update task
Update a project task.
- New conversation
Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.
- New Customer
Triggers when a new customer (contact) is added in LiveAgent.
- New Customer (Experimental)
Triggers when a new customer (contact) is added in LiveAgent.
- Add customer group
Creates a new customer group in LiveAgent with a name and optional text and background colors.
- Add tag
Creates a new tag in LiveAgent that can be assigned to conversations.
- Get conversation
Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.
- List conversation messages
Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.
- List conversations
Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.
- List customer groups
Returns every customer group defined in the LiveAgent account, with each group's id and name.
- List tags
Returns every tag defined in the LiveAgent account, with each tag's id and name.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
incwo and LiveAgent, answered
What can start an automation from incwo?
Any of incwo's 1 trigger in the catalog, including New invoice. Describe the moment in plain language and your agent picks the right one.
What can your agent do in LiveAgent when something happens in incwo?
Any of LiveAgent's 7 actions, including Add customer group, Add tag, Get conversation and List conversation messages. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from LiveAgent to incwo?
Yes. When something happens in LiveAgent, your agent can act in incwo too. This page covers both directions: LiveAgent's triggers and incwo's actions are listed here as well.
Do I have to build a connector for incwo or LiveAgent?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.