Connect incident.io and Upsales

Both apps 29incident.io 11Upsales 18

• Trigger
  New Incident

  Triggers when a new incident is declared in incident.io, optionally limited to a status, severity, incident type or mode.

• Action
  Add follow-up

  Creates a follow-up on an incident, with an optional description, assignee, team, category, priority and labels.

• Action
  Add incident update

  Shares an update on an incident: a message, a move to a new status, a new severity, or any combination.

• Action
  Create Incident

  Creates a new incident in incident.io, optionally setting its severity, type, status, roles, timestamps and custom fields.

• Action
  Find Users On-Call

  Finds the users on-call for a schedule over a window of time (or right now), returning each effective shift with its user after overrides are applied.

• Action
  Get incident

  Returns a single incident, including its status, severity, role assignments, timestamps and custom field values.

• Action
  Get Schedule

  Returns a single on-call schedule, including its rotations, time zone and current shifts.

• Action
  List actions

  Returns the actions recorded on incidents in your incident.io organisation, optionally filtered by incident, incident mode, or created/updated date.

• Action
  List schedules

  Returns every on-call schedule configured in your incident.io account, including its rotations and who is currently on shift.

• Action
  List severities

  Returns every incident severity configured for your incident.io organisation.

• Action
  List users

  Returns the users in your incident.io account, optionally filtered by email address or Slack user ID.

• Trigger
  New Activity

  Triggers when a new activity (to-do or phone call) is created in Upsales.

• Trigger
  New Appointment

  Triggers when a new appointment is created in Upsales.

• Trigger
  New Company

  Triggers when a new company is created in Upsales.

• Trigger
  New Contact

  Triggers when a new contact is created in Upsales.

• Trigger
  New Opportunity

  Triggers when a new opportunity (an open order with probability between 1 and 99) is created in Upsales.

• Trigger
  New Order

  Triggers when a new order (a won deal at 100% probability) is created in Upsales.

• Action
  Add order

  Creates an order in Upsales for a company, with its stage, owner and product rows.

• Action
  Add product

  Creates a new product in Upsales, optionally with per-currency prices or as a bundle of other products.

• Action
  Create Contact

  Creates a contact person in Upsales, linked to a company.

• Action
  Delete company

  Deletes a company in Upsales.

• Action
  Delete contact

  Deletes a contact in Upsales.

• Action
  Find a Company

  Finds companies in Upsales by name and returns the matching companies.

• Action
  Find a Contact

  Finds contacts in Upsales by email address or name.

• Action
  Find opportunities by criteria

  Returns open opportunities (probability 1-99) matching the given description, company, stage, owner or contact.

• Action
  Find orders by criteria

  Finds won orders in Upsales matching a description, company, stage, owner or contact.

• Action
  Find products by criteria

  Finds products in Upsales matching a name, article number, category or active status.

• Action
  Update opportunity

  Updates an existing opportunity in Upsales, such as its stage, probability, close date, products or custom fields.

• Action
  Update order

  Updates an existing order in Upsales — its description, date, owner, company, stage, probability, order rows and custom fields.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.