App

incident.io integrations

Connect incident.io to any other app, or use it from your AI client over MCP. incident.io is an incident management platform, designed for your entire organisation.

Connects with an API keyincident.io
1 trigger10 actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with incident.io?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

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What your agent can do with incident.io

Triggers and actions 1 trigger · 10 actions

  • Trigger
    New Incident

    Triggers when a new incident is declared in incident.io, optionally limited to a status, severity, incident type or mode.

  • Action
    Add follow-up

    Creates a follow-up on an incident, with an optional description, assignee, team, category, priority and labels.

  • Action
    Add incident update

    Shares an update on an incident: a message, a move to a new status, a new severity, or any combination.

  • Action
    Create Incident

    Creates a new incident in incident.io, optionally setting its severity, type, status, roles, timestamps and custom fields.

  • Action
    Find Users On-Call

    Finds the users on-call for a schedule over a window of time (or right now), returning each effective shift with its user after overrides are applied.

  • Action
    Get incident

    Returns a single incident, including its status, severity, role assignments, timestamps and custom field values.

  • Action
    Get Schedule

    Returns a single on-call schedule, including its rotations, time zone and current shifts.

  • Action
    List actions

    Returns the actions recorded on incidents in your incident.io organisation, optionally filtered by incident, incident mode, or created/updated date.

  • Action
    List schedules

    Returns every on-call schedule configured in your incident.io account, including its rotations and who is currently on shift.

  • Action
    List severities

    Returns every incident severity configured for your incident.io organisation.

  • Action
    List users

    Returns the users in your incident.io account, optionally filtered by email address or Slack user ID.

Reviews

What our customers say

Questions

incident.io, answered

Is there a incident.io MCP server?

APIANT's MCP server at https://mcp.apiant.ai works with incident.io. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run incident.io actions on demand, or have APIANT build, test and run automations that use incident.io. Nothing to install.

What can start an automation from incident.io?

Any of incident.io's 1 trigger in the catalog, including New Incident. Describe the moment in plain language and your agent picks the right one.

What can your agent do in incident.io?

Any of incident.io's 10 actions, including Create Incident, Add follow-up, Add incident update and Find Users On-Call. Your agent maps the data both ways and tests every scenario before it ships.

Can I use incident.io directly from Claude, ChatGPT or Cursor?

Yes. Connect your AI client to APIANT once and it works with incident.io two ways. Ask it to do something in incident.io once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does.

Do I need to write code against the incident.io API?

No. APIANT connects to the incident.io API for you, with your incident.io API key. Describe what you want in plain language and your agent builds it on the incident.io triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the incident.io API documentation and adds it.

Which apps can incident.io connect to?

Any app in the catalog; the list on this page pairs incident.io with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.