Integration
Connect incident.io and Tracknow
When New Incident fires in incident.io, your agent runs List leads in Tracknow, or New Affiliate in Tracknow to Find Users On-Call in incident.io. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want incident.io and Tracknow to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What incident.io and Tracknow can do together
From incident.io to Tracknow
When New Incident in incident.io
then List leads in Tracknow
From Tracknow to incident.io
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with incident.io and Tracknow
Triggers and actions 5 triggers · 13 actions
- New Incident
Triggers when a new incident is declared in incident.io, optionally limited to a status, severity, incident type or mode.
- Add follow-up
Creates a follow-up on an incident, with an optional description, assignee, team, category, priority and labels.
- Add incident update
Shares an update on an incident: a message, a move to a new status, a new severity, or any combination.
- Create Incident
Creates a new incident in incident.io, optionally setting its severity, type, status, roles, timestamps and custom fields.
- Find Users On-Call
Finds the users on-call for a schedule over a window of time (or right now), returning each effective shift with its user after overrides are applied.
- Get incident
Returns a single incident, including its status, severity, role assignments, timestamps and custom field values.
- Get Schedule
Returns a single on-call schedule, including its rotations, time zone and current shifts.
- List actions
Returns the actions recorded on incidents in your incident.io organisation, optionally filtered by incident, incident mode, or created/updated date.
- List schedules
Returns every on-call schedule configured in your incident.io account, including its rotations and who is currently on shift.
- List severities
Returns every incident severity configured for your incident.io organisation.
- List users
Returns the users in your incident.io account, optionally filtered by email address or Slack user ID.
- New Affiliate
Triggered when a new affiliate is created in Tracknow.
- New Affiliate Payment
Triggered when a new affiliate payout request is created in Tracknow.
- New Conversion
Triggered when a new conversion is recorded in Tracknow.
- New Conversion Custom Status
Triggered when a conversion in Tracknow is given a custom status, and again whenever that custom status changes.
- List campaigns
Returns the campaigns in your Tracknow account, optionally narrowed to a status, a visibility, or a search term on the campaign title or ID.
- List conversions
Returns conversions recorded in Tracknow, optionally narrowed by date range, status, campaign, affiliate, advertiser, customer details, sub-tracking values or fraud rating.
- List leads
Returns leads recorded in Tracknow, optionally narrowed by date range, status, campaign, affiliate, customer name or email.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
incident.io and Tracknow, answered
What can start an automation from incident.io?
Any of incident.io's 1 trigger in the catalog, including New Incident. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Tracknow when something happens in incident.io?
Any of Tracknow's 3 actions, including List campaigns, List conversions and List leads. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Tracknow to incident.io?
Yes. When something happens in Tracknow, your agent can act in incident.io too. This page covers both directions: Tracknow's triggers and incident.io's actions are listed here as well.
Do I have to build a connector for incident.io or Tracknow?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use incident.io and Tracknow without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.