Connect incident.io and Listrak

Both apps 31incident.io 13Listrak 18

• Trigger
  New Incident

  Triggers when a new incident is declared in incident.io, optionally limited to a status, severity, incident type or mode.

• Action
  Add follow-up

  Creates a follow-up on an incident, with an optional description, assignee, team, category, priority and labels.

• Action
  Add incident update

  Shares an update on an incident: a message, a move to a new status, a new severity, or any combination.

• Action
  Create Incident

  Creates a new incident in incident.io, optionally setting its severity, type, status, roles, timestamps and custom fields.

• Action
  Find Users On-Call

  Finds the users on-call for a schedule over a window of time (or right now), returning each effective shift with its user after overrides are applied.

• Action
  Get incident

  Returns a single incident, including its status, severity, role assignments, timestamps and custom field values.

• Action
  Get Schedule

  Returns a single on-call schedule, including its rotations, time zone and current shifts.

• Action
  List actions

  Returns the actions recorded on incidents in your incident.io organisation, optionally filtered by incident, incident mode, or created/updated date.

• Action
  List incidents

  Returns incidents in your incident.io account, optionally filtered by status, severity, type, mode and created/updated dates.

• Action
  List schedules

  Returns every on-call schedule configured in your incident.io account, including its rotations and who is currently on shift.

• Action
  List severities

  Returns every incident severity configured for your incident.io organisation.

• Action
  List users

  Returns the users in your incident.io account, optionally filtered by email address or Slack user ID.

• Action
  Update incident

  Edits an existing incident's name, summary, severity, status, call link, Slack channel name, custom fields, role assignments or timestamps. Only the values you provide are changed.

• Trigger
  New Contact

  Triggers when a contact subscribes to a Listrak list.

• Trigger
  New Message

  Triggers when a new message is sent on a Listrak list.

• Action
  Add campaign

  Creates a new campaign on a Listrak list.

• Action
  Add event

  Creates a new event on a Listrak list.

• Action
  Add list

  Creates a new email list in your Listrak account.

• Action
  Add profile field

  Creates a new profile field in a profile field group on a Listrak list.

• Action
  Delete list

  Deletes a Listrak email list.

• Action
  Get Contact

  Returns one contact on a Listrak list, looked up by email address or email key.

• Action
  Get List

  Returns one Listrak email list by its ID.

• Action
  Get message

  Returns a sent or scheduled email message on a Listrak list, including its subject, sender, body and status.

• Action
  List campaigns

  Returns all campaigns associated with a Listrak list.

• Action
  List Contacts

  Returns contacts on a Listrak list, optionally filtered by subscription state or a subscribe-date range.

• Action
  List events

  Returns all events defined on a Listrak list, with each event's name, group and status.

• Action
  List Lists

  Returns all email lists in the Listrak account.

• Action
  List messages

  Returns the email messages sent or scheduled for a Listrak list, optionally filtered by send date range.

• Action
  List profile fields

  Returns all profile fields in a profile field group on a Listrak list.

• Action
  Send message

  Sends a new email message to the contacts on a Listrak list, optionally as a test or review send or scheduled for later.

• Action
  Update list

  Updates the name, sender defaults, bounce handling and feature settings of an existing Listrak email list.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.