Integration
Connect incident.io to GPT Chatbot
When New Incident fires in incident.io, your agent runs Send Message in GPT Chatbot. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want incident.io and GPT Chatbot to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What incident.io can start in GPT Chatbot
When New Incident in incident.io
then Send Message in GPT Chatbot
When New Incident in incident.io
then Add file source in GPT Chatbot
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with incident.io and GPT Chatbot
Triggers and actions 1 trigger · 28 actions
Trigger
New IncidentTriggers when a new incident is declared in incident.io, optionally limited to a status, severity, incident type or mode.
Action
Add follow-upCreates a follow-up on an incident, with an optional description, assignee, team, category, priority and labels.
Action
Add incident updateShares an update on an incident: a message, a move to a new status, a new severity, or any combination.
Action
Create IncidentCreates a new incident in incident.io, optionally setting its severity, type, status, roles, timestamps and custom fields.
Action
Find Users On-CallFinds the users on-call for a schedule over a window of time (or right now), returning each effective shift with its user after overrides are applied.
Action
Get incidentReturns a single incident, including its status, severity, role assignments, timestamps and custom field values.
Action
Get ScheduleReturns a single on-call schedule, including its rotations, time zone and current shifts.
Action
List actionsReturns the actions recorded on incidents in your incident.io organisation, optionally filtered by incident, incident mode, or created/updated date.
Action
List schedulesReturns every on-call schedule configured in your incident.io account, including its rotations and who is currently on shift.
Action
List severitiesReturns every incident severity configured for your incident.io organisation.
Action
List usersReturns the users in your incident.io account, optionally filtered by email address or Slack user ID.
Action
Add chatbotCreate a chatbot for the authenticated user.
Action
Add file sourceUpload a file as a data source for a chatbot specified by chatbot uuid.
Action
Add sessionCreate a chat session for a chatbot specified by chatbot uuid.
Action
Add URL sourceCreate a URL data source for a chatbot specified by chatbot uuid.
Action
Delete agentDelete a single agent by uuid.
Action
Delete messageDelete a single message by uuid.
Action
Delete sessionDelete a session by its uuid.
Action
Delete sourceDelete a single data source by uuid.
Action
Get chatbotFetch a single chatbot by uuid.
Action
Get sessionFetch a single chatbot session by uuid.
Action
List agentsFetch the list of agents for a chatbot specified by chatbot uuid.
Action
List chatbotsFetch the list of chatbots for the current user.
Action
List messagesFetch the list of messages for a session specified by session uuid.
Action
List sessionsFetch the list of sessions for a chatbot specified by chatbot uuid.
Action
List sourcesFetch the list of data sources for a chatbot specified by chatbot uuid.
Action
Send MessageSend a message to a chatbot and receive an answer.
Action
Update agentUpdate agent metadata based on uuid.
Action
Update chatbotUpdate chatbot metadata by uuid.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
incident.io and GPT Chatbot, answered
What can start an automation from incident.io?
Any of incident.io's 1 trigger in the catalog, including New Incident. Describe the moment in plain language and your agent picks the right one.
What can your agent do in GPT Chatbot when something happens in incident.io?
Any of GPT Chatbot's 18 actions, including Send Message, Update agent, Update chatbot and Add chatbot. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from GPT Chatbot to incident.io?
GPT Chatbot has no triggers in the catalog today, so automations start in incident.io. If you need the other direction, ask: your agent reads GPT Chatbot's API documentation and adds it.
Do I have to build a connector for incident.io or GPT Chatbot?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use incident.io and GPT Chatbot without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.