Integration
Connect Homebase360 and TOPdesk
When New Customer fires in Homebase360, your agent runs Add change in TOPdesk, or New First Line Incident in TOPdesk to Add task in Homebase360. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Homebase360 and TOPdesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Homebase360 and TOPdesk can do together
From Homebase360 to TOPdesk
When New Customer in Homebase360
then Add change in TOPdesk
From TOPdesk to Homebase360
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Homebase360 and TOPdesk
Triggers and actions 12 triggers · 29 actions
- New Customer
Triggers when a new customer is added in Homebase360.
- New Estimate
Triggers when a new estimate is created in Homebase360.
- New Job
Triggers when a new job is created in Homebase360.
- New Lead
Triggers when a new lead is created in Homebase360.
- Updated Customer
Triggers when a Homebase360 customer is added or changed.
- Updated Estimate
Triggers when a Homebase360 estimate is created or changed, including sent, approved, declined or converted.
- Updated Job
Triggers when a Homebase360 job is created or changed, including status, payment and schedule updates.
- Add estimate
Creates a draft estimate (quote) in Homebase360 for an existing customer or for new contact details, which are matched to or saved as a customer. The estimate is not sent.
- Add task
Creates a task (to-do or reminder) in Homebase360, optionally attached to a customer and assigned to employees.
- Create Customer
Creates a Homebase360 customer with contact details, notes and tags.
- Create Job
Creates a scheduled Homebase360 job for an existing customer with one line item.
- Create Lead
Creates a Homebase360 lead for an existing customer, or finds or creates the customer from the details given.
- Get Customers
Returns Homebase360 customers matching a customer ID, phone, email or name.
- Get Jobs
Returns Homebase360 jobs by job ID, customer or date range.
- Get Leads
Returns Homebase360 leads by lead ID, customer or stage.
- List employees
Returns your Homebase360 team members, optionally filtered by employee ID, exact email, or a name/email search.
- List estimates
Returns estimates (quotes), optionally filtered by customer, a single estimate, or a created-date range.
- List invoices
Returns invoices from Homebase360 with totals, paid and outstanding amounts, status, payment types and line items, optionally filtered by customer, type, status or date range.
- List tasks
Returns tasks (to-dos and reminders), optionally filtered by customer, employee, status or date range.
- Send estimate
Sends an existing estimate to its customer as a PDF by email and/or a link by text message.
- Send message
Sends an SMS or MMS text message to an existing Homebase360 customer by mobile phone or customer ID.
- Update Customer
Updates an existing Homebase360 customer; only the fields you provide change.
- Update estimate
Updates an existing estimate's line items, discount, note, lead source or salesperson in Homebase360.
- Update job
Updates an existing job's schedule, note, assigned employees, line items or lead source in Homebase360.
- Update lead
Updates an existing lead's pipeline, stage, note, lead source, assignees or line items.
- Update task
Updates an existing Homebase360 task — status, title, schedule, assignees, reminder or a new note.
- New First Line Incident
Triggers when a new first-line incident is created in TOPdesk.
- New Incident
Triggers when a new incident is created in TOPdesk.
- New Major Incident
Triggers when a new major incident is created in TOPdesk.
- New Second Line Incident
Triggers when a new second-line incident is created in TOPdesk.
- Updated Incident
Triggers when an incident in TOPdesk is created or updated.
- Add change
Creates a new change (request for change) in TOPdesk Change Management as an operator, from a template or from a brief description and change type.
- Create an Incident
Creates a new incident in TOPdesk, registered for a known person or an unregistered caller.
- Find Branch
Finds a TOPdesk branch by its exact name and returns its ID and details.
- Find changes
Finds changes in TOPdesk Change Management that match a search filter, such as a change number, status or brief description.
- Find Incident
Returns the TOPdesk incident with the given incident number.
- Find Last Action
Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.
- Find Person
Finds a TOPdesk person (caller) by full name or email address and returns their ID and details.
- Get change
Returns the full details of a change, looked up by its id or its change number.
- Update change
Updates an existing TOPdesk change: description, requests, progress trail actions, status, classification, requester, assignee and planned dates.
- Update Incident
Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Homebase360 and TOPdesk, answered
What can start an automation from Homebase360?
Any of Homebase360's 7 triggers in the catalog, including New Customer, New Estimate, New Job and New Lead. Describe the moment in plain language and your agent picks the right one.
What can your agent do in TOPdesk when something happens in Homebase360?
Any of TOPdesk's 10 actions, including Create an Incident, Update change, Update Incident and Add change. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from TOPdesk to Homebase360?
Yes. When something happens in TOPdesk, your agent can act in Homebase360 too. This page covers both directions: TOPdesk's triggers and Homebase360's actions are listed here as well.
Do I have to build a connector for Homebase360 or TOPdesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Homebase360 and TOPdesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.