Integration
Connect Hiver to SupportBee
When New Inbound Conversation fires in Hiver, your agent runs Create Ticket in SupportBee. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Hiver and SupportBee to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Hiver can start in SupportBee
When New Inbound Conversation in Hiver
then Create Ticket in SupportBee
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Hiver and SupportBee
Triggers and actions 1 trigger · 23 actions
- New Inbound Conversation
Triggers when a new conversation appears in a shared inbox.
- Create Note
Adds an internal note to a conversation, optionally as a reply to another note.
- Create Shared Draft
Creates a shared reply draft on a conversation that inbox members can review and send.
- Create Tag
Creates a tag in a shared inbox, with an optional color and description.
- Find Inbox User by Email
Finds a user in a shared inbox by exact email address.
- Find Tag by Name
Finds tags in a shared inbox by name.
- Get Conversation
Returns one conversation in a shared inbox, with its status, assignee, tags, permalinks and message IDs.
- Get Inbox
Returns one shared inbox by its ID, including its name, email address and whether Hiver still has mailbox access.
- List Conversations
Returns the conversations in a shared inbox, newest first, with status, assignee, tags and permalinks.
- List Inboxes
Returns the shared inboxes in your Hiver account, with each inbox's ID, name and email address.
- List Inbox Tags
Returns the tags defined in a shared inbox.
- List Inbox Users
Returns the users who belong to a shared inbox, with their names, emails and phone numbers.
- Add comment
Adds a private (agent-only) comment to a SupportBee ticket.
- Add reply
Posts a reply to a SupportBee ticket. Admin users can reply on behalf of another agent.
- Archive ticket
Archives an unarchived SupportBee ticket.
- Create Ticket
Creates a New Ticket in your SupportBee account.
- Delete ticket
Permanently deletes a trashed SupportBee ticket. Only admins can delete tickets, and the ticket must be in the trash first.
- Find tickets by query
Returns up to 15 tickets, most recent activity first, that match the search keywords.
- Get ticket
Retrieves a single SupportBee ticket by its id.
- List comments
Lists all the comments on a SupportBee ticket.
- List replies
Lists all replies on a SupportBee ticket.
- List tickets
Returns the tickets in your SupportBee desk, most recently active first, optionally narrowed by status, assignee, label, requester or activity date.
- Trash ticket
Moves a ticket to the trash. A trashed ticket can then be deleted permanently with Delete ticket.
- Update ticket assignment
Assigns a SupportBee ticket to an agent. If the ticket is already assigned to a team, the agent must be a member of that team.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Hiver and SupportBee, answered
What can start an automation from Hiver?
Any of Hiver's 1 trigger in the catalog, including New Inbound Conversation. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SupportBee when something happens in Hiver?
Any of SupportBee's 12 actions, including Create Ticket, Update ticket assignment, Add comment and Add reply. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SupportBee to Hiver?
SupportBee has no triggers in the catalog today, so automations start in Hiver. If you need the other direction, ask: your agent reads SupportBee's API documentation and adds it.
Do I have to build a connector for Hiver or SupportBee?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Hiver and SupportBee without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.