Integration
Connect HeyReach and incident.io
When Campaign Completed fires in HeyReach, your agent runs Find Users On-Call in incident.io, or New Incident in incident.io to Add Lead to List in HeyReach. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HeyReach and incident.io to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HeyReach and incident.io can do together
From HeyReach to incident.io
When Campaign Completed in HeyReach
then Find Users On-Call in incident.io
When Connection Request Sent in HeyReach
then Add follow-up in incident.io
From incident.io to HeyReach
When New Incident in incident.io
then Add Lead to List in HeyReach
When New Incident in incident.io
then Get Campaigns for Lead in HeyReach
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HeyReach and incident.io
Triggers and actions 3 triggers · 21 actions
Trigger
Campaign CompletedTriggers when a campaign finishes.
Trigger
Connection Request SentTriggers when you send a connection request.
Action
Add Lead to ListAdds a lead to an existing list
Action
Create Empty ListCreates an empty list in HeyReach
Action
Delete Lead From ListDeletes the lead from the HeyReach list
Action
Get Campaigns for LeadGets the campaigns the lead is a part of
Action
Get ConversationsGets conversations from HeyReach
Action
Get Lead DetailsGets details for the given lead
Action
Get Leads From ListGets leads from a HeyReach list
Action
Get LinkedIn SendersGets the sender accounts connected to HeyReach
Action
Get List by IdGets a list from HeyReach
Action
Get ListsGets lists from HeyReach
Action
Get Overall StatsGets the HeyReach analytics, similar to the Dashboard
Trigger
New IncidentTriggers when a new incident is declared in incident.io, optionally limited to a status, severity, incident type or mode.
Action
Add follow-upCreates a follow-up on an incident, with an optional description, assignee, team, category, priority and labels.
Action
Add incident updateShares an update on an incident: a message, a move to a new status, a new severity, or any combination.
Action
Create IncidentCreates a new incident in incident.io, optionally setting its severity, type, status, roles, timestamps and custom fields.
Action
Find Users On-CallFinds the users on-call for a schedule over a window of time (or right now), returning each effective shift with its user after overrides are applied.
Action
Get incidentReturns a single incident, including its status, severity, role assignments, timestamps and custom field values.
Action
Get ScheduleReturns a single on-call schedule, including its rotations, time zone and current shifts.
Action
List actionsReturns the actions recorded on incidents in your incident.io organisation, optionally filtered by incident, incident mode, or created/updated date.
Action
List schedulesReturns every on-call schedule configured in your incident.io account, including its rotations and who is currently on shift.
Action
List severitiesReturns every incident severity configured for your incident.io organisation.
Action
List usersReturns the users in your incident.io account, optionally filtered by email address or Slack user ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
HeyReach and incident.io, answered
What can start an automation from HeyReach?
Any of HeyReach's 2 triggers in the catalog, including Campaign Completed and Connection Request Sent. Describe the moment in plain language and your agent picks the right one.
What can your agent do in incident.io when something happens in HeyReach?
Any of incident.io's 10 actions, including Create Incident, Add follow-up, Add incident update and Find Users On-Call. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from incident.io to HeyReach?
Yes. When something happens in incident.io, your agent can act in HeyReach too. This page covers both directions: incident.io's triggers and HeyReach's actions are listed here as well.
Do I have to build a connector for HeyReach or incident.io?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use HeyReach and incident.io without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.