Integration
Connect HelpDesk to Workflowy
When New Message in a Ticket fires in HelpDesk, your agent runs Create Bullet in Workflowy. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HelpDesk and Workflowy to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HelpDesk can start in Workflowy
When New Message in a Ticket in HelpDesk
then Create Bullet in Workflowy
When New Ticket in HelpDesk
then Update a bullet in Workflowy
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HelpDesk and Workflowy
Triggers and actions 2 triggers · 30 actions
Trigger
New Message in a TicketTrigger
New TicketAction
Add Canned ResponseCreate a new canned response.
Action
Add Followers to TicketAction
Add Tags to TicketAction
Create TicketAction
Create Upload TransactionAction
Delete Canned ResponseDelete a canned response by ID.
Action
Delete TicketDelete a ticket by ID.
Action
Find TicketsAction
Get AgentRetrieve a single agent by ID.
Action
Get Canned ResponseRetrieve a single canned response by ID.
Action
Get TeamRetrieve a single team by ID.
Action
Get TicketRetrieve a single ticket by ID.
Action
List AgentsList all agents.
Action
List Canned ResponsesList all canned responses.
Action
List TeamsList all teams.
Action
Update AgentUpdate an existing agent by ID.
Action
Update Canned ResponseUpdate an existing canned response by ID.
Action
Update TeamUpdate an existing team by ID.
Action
Update Ticket / Send ReplyAction
Upload Attachment During TransactionAction
Complete a bulletMarks an existing Workflowy bullet as complete. Give it the bullet's ID; Workflowy checks the bullet off in place.
Action
Create BulletCreates a new bullet in Workflowy, optionally under a parent bullet, with its text, note, layout and position.
Action
Delete a bulletDeletes a bullet from Workflowy by its ID, along with anything nested under it.
Action
Export all bulletsReturns the entire Workflowy outline for the account — every bullet with its text, note and nested children. Workflowy allows one export per minute.
Action
Get a bulletReturns one Workflowy bullet by its ID, including its text, note, parent, completion state and timestamps.
Action
List bulletsLists Workflowy bullets — the children of a given bullet, or the top-level bullets when no parent is given.
Action
List targetsLists the saved target locations in Workflowy — the places this connection is allowed to add bullets to.
Action
Move a bulletMoves a Workflowy bullet under a different parent bullet, optionally at a specific position among its new siblings.
Action
Uncomplete a bulletUn-checks a completed Workflowy bullet, putting it back to not-done.
Action
Update a bulletUpdates an existing Workflowy bullet's text, note or layout. Anything left blank is left as it is.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
HelpDesk and Workflowy, answered
What can start an automation from HelpDesk?
Any of HelpDesk's 2 triggers in the catalog, including New Message in a Ticket and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Workflowy when something happens in HelpDesk?
Any of Workflowy's 10 actions, including Create Bullet, Update a bullet, Complete a bullet and Export all bullets. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Workflowy to HelpDesk?
Workflowy has no triggers in the catalog today, so automations start in HelpDesk. If you need the other direction, ask: your agent reads Workflowy's API documentation and adds it.
Do I have to build a connector for HelpDesk or Workflowy?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.