Integration
Connect HelpDesk and Recruiterflow
When New Message in a Ticket fires in HelpDesk, your agent runs Add contact in Recruiterflow, or Deal Stage Changed in Recruiterflow to Add Followers to Ticket in HelpDesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HelpDesk and Recruiterflow to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HelpDesk and Recruiterflow can do together
From HelpDesk to Recruiterflow
When New Message in a Ticket in HelpDesk
then Add contact in Recruiterflow
From Recruiterflow to HelpDesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HelpDesk and Recruiterflow
Triggers and actions 8 triggers · 39 actions
- New Message in a Ticket
- New Ticket
- Add Canned Response
Create a new canned response.
- Add Followers to Ticket
- Add Tags to Ticket
- Create Ticket
- Create Upload Transaction
- Delete Canned Response
Delete a canned response by ID.
- Delete Ticket
Delete a ticket by ID.
- Find Tickets
- Get Agent
Retrieve a single agent by ID.
- Get Canned Response
Retrieve a single canned response by ID.
- Get Team
Retrieve a single team by ID.
- Get Ticket
Retrieve a single ticket by ID.
- List Agents
List all agents.
- List Canned Responses
List all canned responses.
- List Teams
List all teams.
- Update Agent
Update an existing agent by ID.
- Update Canned Response
Update an existing canned response by ID.
- Update Team
Update an existing team by ID.
- Update Ticket / Send Reply
- Upload Attachment During Transaction
- Deal Stage Changed
Triggers when a deal moves to a new pipeline stage in Recruiterflow.
- New Candidate Created
Triggers when a new candidate is added to Recruiterflow.
- New Contact Created
Triggers when a new contact is added in Recruiterflow.
- New Deal Created
Triggers when a new deal is created in Recruiterflow.
- Placement Record Created
Triggers when a new placement record is created in Recruiterflow.
- Placement Record Updated
Triggers when a placement record is created or edited in Recruiterflow.
- Add call
Logs a call in Recruiterflow against candidates, clients, contacts, deals or jobs.
- Add candidate note
Adds a note to a candidate record in Recruiterflow.
- Add candidate to job
Adds a candidate to a job's pipeline, under the Sourced stage by default or as Applied.
- Add contact
Creates a contact in Recruiterflow and returns the new contact's id.
- Add deal
Creates a new deal in Recruiterflow with its amount, stage, owner, linked contacts and custom field values.
- Get candidate
Returns a candidate's full profile, including contact details, jobs, files, notes and custom fields.
- Get client
Returns a client company's full details, including contacts, open and closed jobs, notes and custom fields.
- Get contact
Returns a contact's full record, including company, notes and custom fields.
- Get deal
Returns the details of a single Recruiterflow deal, including its pipeline stage, owner, client company, amount and custom fields.
- List candidates
Returns all candidates in the Recruiterflow account, optionally with their files and notes.
- List contacts
Returns the contacts in your Recruiterflow account with their details and custom fields.
- List jobs
Returns the jobs in your Recruiterflow account, optionally only open ones, with their details and custom fields.
- List users
Returns all users in the Recruiterflow account, with their names, emails and roles.
- Update candidate
Updates an existing candidate in Recruiterflow. Any field you fill in replaces that field's current value; fields left blank are not changed.
- Update candidate stage
Moves a candidate to a stage in a job's pipeline in Recruiterflow.
- Update client
Updates an existing client company in Recruiterflow, including its details, location, tags and custom fields.
- Update contact
Updates an existing contact in Recruiterflow. Only the fields you fill in are changed; a filled-in field replaces its existing value.
- Update deal
Updates an existing Recruiterflow deal's name, amount, stage, dates, owner, linked contacts and custom fields.
- Update job
Updates an existing job in Recruiterflow, such as its title, status, openings, salary range, locations, hiring team or custom fields.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
HelpDesk and Recruiterflow, answered
What can start an automation from HelpDesk?
Any of HelpDesk's 2 triggers in the catalog, including New Message in a Ticket and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Recruiterflow when something happens in HelpDesk?
Any of Recruiterflow's 19 actions, including Update candidate, Update candidate stage, Update client and Update contact. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Recruiterflow to HelpDesk?
Yes. When something happens in Recruiterflow, your agent can act in HelpDesk too. This page covers both directions: Recruiterflow's triggers and HelpDesk's actions are listed here as well.
Do I have to build a connector for HelpDesk or Recruiterflow?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use HelpDesk and Recruiterflow without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.