Integration
Connect HelpCrunch and WordPress
When Chat Assignee Updated fires in HelpCrunch, your agent runs Add comment in WordPress, or New Comment in WordPress to Add Customer Event in HelpCrunch. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HelpCrunch and WordPress to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HelpCrunch and WordPress can do together
From HelpCrunch to WordPress
When Chat Assignee Updated in HelpCrunch
then Add comment in WordPress
When Chat Status Updated in HelpCrunch
then Add page in WordPress
From WordPress to HelpCrunch
When New Comment in WordPress
then Add Customer Event in HelpCrunch
When New Media in WordPress
then Send Message in HelpCrunch
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HelpCrunch and WordPress
Triggers and actions 15 triggers · 35 actions
Trigger
Chat Assignee UpdatedTriggers when a HelpCrunch chat is assigned to a different agent.
Trigger
Chat ClosedTriggers when a HelpCrunch chat is closed.
Trigger
Chat Status UpdatedTriggers when a HelpCrunch chat's status changes.
Trigger
Customer Email UpdatedTriggers when a HelpCrunch customer's email changes.
Trigger
Customer Tags UpdatedTriggers when a HelpCrunch customer's tags change.
Trigger
Customer UnsubscribedTriggers when a HelpCrunch customer unsubscribes.
Trigger
New Chat CreatedTriggers when a new chat is created in HelpCrunch.
Trigger
New Customer CreatedTriggers when a new customer is created in HelpCrunch.
Action
Add Customer EventRecords a custom event against a HelpCrunch customer.
Action
Assign ChatAssigns a HelpCrunch chat to an agent.
Action
Create ChatCreates a HelpCrunch chat with a customer.
Action
Delete CustomerDeletes a HelpCrunch customer.
Action
Find ChatsFinds HelpCrunch chats whose field matches a value, such as the customer email or status.
Action
Find CustomerFinds HelpCrunch customers whose field matches a value, such as by email.
Action
Get ChatReturns one HelpCrunch chat by ID.
Action
Get CustomerReturns one HelpCrunch customer by ID.
Action
Get OrganizationReturns the HelpCrunch organization and whether the team is online.
Action
List AgentsReturns the agents in the HelpCrunch account.
Action
List ApplicationsReturns the HelpCrunch applications (website widget, mobile apps and messenger channels).
Action
List Chat MessagesReturns the messages of a HelpCrunch chat, newest first.
Action
List DepartmentsReturns the HelpCrunch departments and their agents.
Action
Send MessagePosts a message or private note into a HelpCrunch chat.
Action
Snooze ChatSnoozes a HelpCrunch chat until a time.
Action
Tag CustomerAdds tags to a HelpCrunch customer; unknown tags are created.
Action
Untag CustomerRemoves tags from a HelpCrunch customer.
Action
Update Chat DepartmentMoves a HelpCrunch chat to a department.
Action
Update Chat StatusChanges a HelpCrunch chat's status, such as closing it.
Trigger
New CommentTriggers when a new comment is posted on your WordPress site.
Trigger
New MediaTriggers when a new media item (image, video, audio or document) is uploaded to the WordPress media library.
Trigger
New pageTriggers when a new page is created on the WordPress site.
Trigger
New PostTriggers when a new post is published on your WordPress site.
Trigger
New UserTriggers when a new user registers on your WordPress site.
Trigger
Updated PostTriggers when a post is created or updated, newest changes first.
Trigger
Updated UserTriggers when a WordPress user is added or their profile is changed (name, email, roles, bio and other details).
Action
Add categoryCreates a new post category on your WordPress site and returns the created category.
Action
Add commentAdds a new comment to a WordPress post or page.
Action
Add pageCreates a new page on your WordPress site with the title, content, status and other details you provide.
Action
Add tagCreates a new tag on your WordPress site.
Action
Create PostCreates a new post on your WordPress site with the title, content, status, categories and tags you provide.
Action
Create UserCreates a new user account on your WordPress site with the login name, email and password you provide.
Action
Delete postDeletes a post, moving it to the trash or removing it permanently.
Action
Delete userPermanently deletes a WordPress user and reassigns their posts and links to another user.
Action
Find comments by criteriaFinds comments on the WordPress site matching search text, post, author, status, date range and other criteria.
Action
Find pages by criteriaReturns the pages on your WordPress site that match the search text, slug, author, status, dates and other criteria you supply.
Action
Find PostFinds posts on your WordPress site matching a search text, slug, author, category, tag, status or date range.
Action
Find UserFinds WordPress users matching a search text, slug, role or other criteria and returns the matching users.
Action
Update pageUpdates an existing page on your WordPress site. Only the fields you fill in are changed.
Action
Update PostUpdates an existing WordPress post's title, content, status, categories, tags and other details. Only the fields you fill in are changed.
Action
Update UserUpdates an existing WordPress user's profile, such as their name, email, roles or password. Fields left blank are not changed.
Action
Upload MediaUploads a file from a URL to the WordPress media library and returns the new media item.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
HelpCrunch and WordPress, answered
What can start an automation from HelpCrunch?
Any of HelpCrunch's 8 triggers in the catalog, including Chat Assignee Updated, Chat Status Updated, Customer Email Updated and Customer Tags Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in WordPress when something happens in HelpCrunch?
Any of WordPress's 16 actions, including Create Post, Create User, Update page and Update Post. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from WordPress to HelpCrunch?
Yes. When something happens in WordPress, your agent can act in HelpCrunch too. This page covers both directions: WordPress's triggers and HelpCrunch's actions are listed here as well.
Do I have to build a connector for HelpCrunch or WordPress?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use HelpCrunch and WordPress without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.