Integration
Connect HelpCrunch and Pelcro
When Chat Assignee Updated fires in HelpCrunch, your agent runs Create Customer in Pelcro, or Customer Created in Pelcro to Add Customer Event in HelpCrunch. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HelpCrunch and Pelcro to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HelpCrunch and Pelcro can do together
From HelpCrunch to Pelcro
When Chat Assignee Updated in HelpCrunch
then Create Customer in Pelcro
When Chat Status Updated in HelpCrunch
then Update customer in Pelcro
From Pelcro to HelpCrunch
When Customer Created in Pelcro
then Add Customer Event in HelpCrunch
When Customer Updated in Pelcro
then Tag Customer in HelpCrunch
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HelpCrunch and Pelcro
Triggers and actions 13 triggers · 31 actions
Trigger
Chat Assignee UpdatedTriggers when a HelpCrunch chat is assigned to a different agent.
Trigger
Chat ClosedTriggers when a HelpCrunch chat is closed.
Trigger
Chat Status UpdatedTriggers when a HelpCrunch chat's status changes.
Trigger
Customer Email UpdatedTriggers when a HelpCrunch customer's email changes.
Trigger
Customer Tags UpdatedTriggers when a HelpCrunch customer's tags change.
Trigger
Customer UnsubscribedTriggers when a HelpCrunch customer unsubscribes.
Trigger
New Chat CreatedTriggers when a new chat is created in HelpCrunch.
Trigger
New Customer CreatedTriggers when a new customer is created in HelpCrunch.
Action
Add Customer EventRecords a custom event against a HelpCrunch customer.
Action
Assign ChatAssigns a HelpCrunch chat to an agent.
Action
Create ChatCreates a HelpCrunch chat with a customer.
Action
Delete CustomerDeletes a HelpCrunch customer.
Action
Find ChatsFinds HelpCrunch chats whose field matches a value, such as the customer email or status.
Action
Find CustomerFinds HelpCrunch customers whose field matches a value, such as by email.
Action
Get ChatReturns one HelpCrunch chat by ID.
Action
Get CustomerReturns one HelpCrunch customer by ID.
Action
Get OrganizationReturns the HelpCrunch organization and whether the team is online.
Action
List AgentsReturns the agents in the HelpCrunch account.
Action
List ApplicationsReturns the HelpCrunch applications (website widget, mobile apps and messenger channels).
Action
List Chat MessagesReturns the messages of a HelpCrunch chat, newest first.
Action
List DepartmentsReturns the HelpCrunch departments and their agents.
Action
Send MessagePosts a message or private note into a HelpCrunch chat.
Action
Snooze ChatSnoozes a HelpCrunch chat until a time.
Action
Tag CustomerAdds tags to a HelpCrunch customer; unknown tags are created.
Action
Untag CustomerRemoves tags from a HelpCrunch customer.
Action
Update Chat DepartmentMoves a HelpCrunch chat to a department.
Action
Update Chat StatusChanges a HelpCrunch chat's status, such as closing it.
Trigger
Customer CreatedTriggers when a user registers via the Pelcro Platform. This means that a customer record exists in Pelcro and has a unique email address, password, and customer ID associated to it.
Trigger
Customer UpdatedTriggers when a customer is updated in Pelcro.
Trigger
Newsletter CreatedTriggers when a new newsletter subscription is created in Pelcro.
Trigger
Newsletter UpdatedTriggers when an existing Pelcro newsletter subscription is updated, such as a change to the subscriber's mailing lists or consent.
Trigger
Subscription CreatedTriggers when a new subscription is created in Pelcro.
Action
Add addressCreates a new shipping, billing or primary address for a Pelcro customer.
Action
Add couponCreates a new discount coupon on your Pelcro site, with either a fixed amount or a percentage off.
Action
Create CustomerCreates a new customer on your Pelcro site.
Action
Create NewsletterCreates a newsletter subscriber in Pelcro with their email, signup source and optional consent details.
Action
Create PlanCreates a new pricing plan under a Pelcro product, setting its price, currency, billing interval and subscription behavior.
Action
Create ProductCreates a product in your Pelcro site. Plans and their prices are added under a product.
Action
Create SubscriptionCreates a subscription for a Pelcro customer on a plan, optionally with a coupon, trial period or gift details.
Action
Get couponReturns a single coupon by id, including its code, discount, duration, redemption count and expiration.
Action
Get newsletterReturns a single newsletter subscriber by id, including their email, name, lists and consent details.
Action
List newslettersReturns newsletter subscribers on your Pelcro site, optionally filtered by exact email address.
Action
Update customerUpdates an existing Pelcro customer's profile, such as contact details, marketing preferences, password and metadata. Fields left blank are left unchanged.
Action
Update NewsletterUpdates an existing newsletter subscriber's email, signup source, name, lists and consent details.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
HelpCrunch and Pelcro, answered
What can start an automation from HelpCrunch?
Any of HelpCrunch's 8 triggers in the catalog, including Chat Assignee Updated, Chat Status Updated, Customer Email Updated and Customer Tags Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Pelcro when something happens in HelpCrunch?
Any of Pelcro's 12 actions, including Create Customer, Create Newsletter, Create Plan and Create Product. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Pelcro to HelpCrunch?
Yes. When something happens in Pelcro, your agent can act in HelpCrunch too. This page covers both directions: Pelcro's triggers and HelpCrunch's actions are listed here as well.
Do I have to build a connector for HelpCrunch or Pelcro?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use HelpCrunch and Pelcro without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.