Integration
Connect HelpCrunch and Orderspace
When Chat Assignee Updated fires in HelpCrunch, your agent runs Add invoice in Orderspace, or New Customer in Orderspace to Add Customer Event in HelpCrunch. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HelpCrunch and Orderspace to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HelpCrunch and Orderspace can do together
From HelpCrunch to Orderspace
When Chat Assignee Updated in HelpCrunch
then Add invoice in Orderspace
From Orderspace to HelpCrunch
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HelpCrunch and Orderspace
Triggers and actions 18 triggers · 38 actions
- Chat Assignee Updated
Triggers when a HelpCrunch chat is assigned to a different agent.
- Chat Closed
Triggers when a HelpCrunch chat is closed.
- Chat Status Updated
Triggers when a HelpCrunch chat's status changes.
- Customer Email Updated
Triggers when a HelpCrunch customer's email changes.
- Customer Tags Updated
Triggers when a HelpCrunch customer's tags change.
- Customer Unsubscribed
Triggers when a HelpCrunch customer unsubscribes.
- New Chat Created
Triggers when a new chat is created in HelpCrunch.
- New Customer Created
Triggers when a new customer is created in HelpCrunch.
- Add Customer Event
Records a custom event against a HelpCrunch customer.
- Assign Chat
Assigns a HelpCrunch chat to an agent.
- Create Chat
Creates a HelpCrunch chat with a customer.
- Delete Customer
Deletes a HelpCrunch customer.
- Find Chats
Finds HelpCrunch chats whose field matches a value, such as the customer email or status.
- Find Customer
Finds HelpCrunch customers whose field matches a value, such as by email.
- Get Chat
Returns one HelpCrunch chat by ID.
- Get Customer
Returns one HelpCrunch customer by ID.
- Get Organization
Returns the HelpCrunch organization and whether the team is online.
- List Agents
Returns the agents in the HelpCrunch account.
- List Applications
Returns the HelpCrunch applications (website widget, mobile apps and messenger channels).
- List Chat Messages
Returns the messages of a HelpCrunch chat, newest first.
- List Departments
Returns the HelpCrunch departments and their agents.
- Send Message
Posts a message or private note into a HelpCrunch chat.
- Snooze Chat
Snoozes a HelpCrunch chat until a time.
- Tag Customer
Adds tags to a HelpCrunch customer; unknown tags are created.
- Untag Customer
Removes tags from a HelpCrunch customer.
- Update Chat Department
Moves a HelpCrunch chat to a department.
- Update Chat Status
Changes a HelpCrunch chat's status, such as closing it.
- New Customer
Triggers when a new customer is created in Orderspace.
- New Dispatch
Triggers when items on an Orderspace order are dispatched.
- New Invoice
Triggers when an invoice is created in Orderspace.
- New Order
Triggers when a new order is placed in Orderspace.
- New Payment
Triggers when a payment is made or recorded on an Orderspace invoice.
- New Product
Triggers when a new product is created in Orderspace.
- Updated Customer
Triggers when a customer is updated in Orderspace, returning the customer record with the updates applied.
- Updated Inventory Level
Triggers when the stock on hand or available quantity of a product variant changes in Orderspace.
- Updated Order
Triggered when an order is changed. Watches the 200 most recently created orders.
- Updated Product
Triggers when a product is updated in Orderspace, returning the product with the updates applied.
- Add invoice
Creates an invoice in Orderspace for one or more of a customer's orders.
- Add product
Creates a new product with its variants, prices and categories in Orderspace.
- Create Customer
Creates a new customer (a company that places orders) in Orderspace, with its buyer login, contact emails and address.
- Create Dispatch
Creates a dispatch for an order, marking the given items as shipped and reducing stock on hand. The order becomes fulfilled once all its items are dispatched.
- Create Order
Creates an order for an existing customer, with product, custom and shipping lines.
- Delete customer
Deletes a customer from your Orderspace site.
- Delete order
Deletes an order in Orderspace.
- Delete product
Deletes a product (and its variants) from your Orderspace catalog.
- Get customer
Returns a single Orderspace customer by its ID, including buyers, addresses, email addresses and assigned price list, payment terms and customer group.
- Get dispatch
Returns a single dispatch (the fulfilled items of an order) by its ID, including shipping address and dispatch lines.
- Get invoice
Returns a single invoice by its ID, including its lines, orders, billing address and payments.
- Get order
Returns a single Orderspace order by its ID, including customer details, addresses, order lines and totals.
- Get product
Returns a single product by its ID, including its variants, prices, categories and images.
- List customers
Returns a list of customers, most recently created first, optionally filtered by company name, buyer email, status, reference, payment terms, group or price list.
- List inventory levels
Returns stock levels (on hand and available quantities) for product variants, optionally filtered by product, SKU, or created/updated date.
- List orders
Returns orders from your Orderspace site, most recently created first, optionally filtered by date, number, status, reference, customer or standing order.
- Update customer
Updates an existing Orderspace customer. Fields left blank keep their current values.
- Update Inventory Level
Sets the on-hand or available stock quantity for a product variant, identified by its SKU.
- Update product
Updates an existing product in Orderspace, including its details, variants, categories and images. Fields left blank stay unchanged.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
HelpCrunch and Orderspace, answered
What can start an automation from HelpCrunch?
Any of HelpCrunch's 8 triggers in the catalog, including Chat Assignee Updated, Chat Status Updated, Customer Email Updated and Customer Tags Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Orderspace when something happens in HelpCrunch?
Any of Orderspace's 19 actions, including Create Customer, Create Dispatch, Create Order and Update customer. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Orderspace to HelpCrunch?
Yes. When something happens in Orderspace, your agent can act in HelpCrunch too. This page covers both directions: Orderspace's triggers and HelpCrunch's actions are listed here as well.
Do I have to build a connector for HelpCrunch or Orderspace?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use HelpCrunch and Orderspace without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.